Gonzalo Urdaneta
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Gonzalo Urdaneta Email & Phone Number

Customer Success Associate at HR Focal Point
Location: Celina, Texas, United States 5 work roles 1 school
1 work email found @hrfocalpoint.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email g****@hrfocalpoint.com
LinkedIn Profile matched
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Current company
Role
Customer Success Associate
Location
Celina, Texas, United States
Company size

Who is Gonzalo Urdaneta? Overview

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Quick answer

Gonzalo Urdaneta is listed as Customer Success Associate at HR Focal Point, a company with 35 employees, based in Celina, Texas, United States. AeroLeads shows a work email signal at hrfocalpoint.com and a matched LinkedIn profile for Gonzalo Urdaneta.

Gonzalo Urdaneta previously worked as Dispatcher at Mastec Advanced Technologies and Sales Agent/Customer Service at Baja Insurance Services, Inc.. Gonzalo Urdaneta holds Marketing, Marketing from Universidad Rafael Belloso Chacín.

Company email context

Email format at HR Focal Point

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{first}.{last}@hrfocalpoint.com
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AeroLeads found 1 current-domain work email signal for Gonzalo Urdaneta. Compare company email patterns before reaching out.

Profile bio

About Gonzalo Urdaneta

Passionate Data Enthusiast | Bilingual (Spanish-English) | Problem SolverHello! I'm a Customer Success Associate at HR Focal Point, leveraging my bilingual proficiency to bridge communication gaps and provide exceptional support. My experiences in Google Products, Zendesk, and data analysis enables me to troubleshoot complex issues and deliver practical solutions with precision.I thrive on challenges, ensuring timely ticket responses, tracking SLAs, and offering proactive communication during critical outages. Beyond my current role, I've embraced a data-driven approach through courses like Data Analysis with R Programming and Google Data Analytics. Armed with advanced spreadsheet skills, I dissect data intricacies to reveal insights that drive informed decisions.If you're seeking a results-oriented professional who excels in problem-solving, team collaboration, and relentless pursuit of excellence, let's connect. Together, we can amplify success through innovative strategies and impactful solutions.

Current workplace

Gonzalo Urdaneta's current company

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HR Focal Point
Hr Focal Point
Customer Success Associate
plano, texas, united states
Employees
35
AeroLeads page
5 roles

Gonzalo Urdaneta work experience

A career timeline built from the work history available for this profile.

Customer Success Associate

Current

Dallas, Texas, United States

Review and troubleshoot errors.Coordinate with the client(s) where master data correction is needed.Communicate complex solutions to end users.Coordinate ticket prioritization with fellow team members.Perform detailed research using multiple search platforms.Track ticket responses and completion times in accordance with SLAs (Service Level.

Oct 2022 - Present

Dispatcher

Coppell, Texas, United States

Control the routes for technicians of internet and TV services.Customer Services.Clerical Activities like calling customer and entry data.Negotiate with customer the reschedules of the services appointments.bring administrative and clerical support to the techs on the day to day duties by the use of the TechsTool, EDGE tools and Sible sites to finish o.

Mar 2020 - Oct 2022

Sales Agent/Customer Service

Dallas, Texas, United States

Serve the customer providing the best policy auto quotesNegotiate the prices with the customersMake outbound callsSales auto policies

Jan 2020 - Mar 2020

Merchandiser

Dallas, Texas, United States

In Designated locations, build and maintain product displays and equipment placements in compliancewith company standards.Maintain appropriate product levels in beverage sections and throughout accounts including shelfallocation and cold equipment.Manage backstock inventory levels and trade breakage in assigned accounts.Meet customer service expectations.

Aug 2018 - Jan 2020

Promo Seller

Maracaibo, Zulia, Venezuela

I was in charge of representing all the portfolios of Empresas Polar (Alimentos Polar, Cerveceria Polar,Pepsi Cola Venezuela and Productos EFE) in the Retail clients of the assigned areas.I Towards sales negotiations directly with the buyers of the assigned stores, following the indicators thatSales Intelligence provided to reach the monthly sales volume.

Feb 2013 - Jan 2018
Team & coworkers

Colleagues at HR Focal Point

Other employees you can reach at hrfocalpoint.com. View company contacts for 35 employees →

1 education record

Gonzalo Urdaneta education

FAQ

Frequently asked questions about Gonzalo Urdaneta

Quick answers generated from the profile data available on this page.

What company does Gonzalo Urdaneta work for?

Gonzalo Urdaneta works for HR Focal Point.

What is Gonzalo Urdaneta's role at HR Focal Point?

Gonzalo Urdaneta is listed as Customer Success Associate at HR Focal Point.

What is Gonzalo Urdaneta's email address?

AeroLeads has found 1 work email signal at @hrfocalpoint.com for Gonzalo Urdaneta at HR Focal Point.

Where is Gonzalo Urdaneta based?

Gonzalo Urdaneta is based in Celina, Texas, United States while working with HR Focal Point.

What companies has Gonzalo Urdaneta worked for?

Gonzalo Urdaneta has worked for Hr Focal Point, Mastec Advanced Technologies, Baja Insurance Services, Inc., Coca-Cola Southwest Beverages, and Alimentos Polar.

Who are Gonzalo Urdaneta's colleagues at HR Focal Point?

Gonzalo Urdaneta's colleagues at HR Focal Point include Manu Kumar, Pascale Ropert, Dwight J., Gautam Saxena, and Briana Adams.

How can I contact Gonzalo Urdaneta?

You can use AeroLeads to view verified contact signals for Gonzalo Urdaneta at HR Focal Point, including work email, phone, and LinkedIn data when available.

What schools did Gonzalo Urdaneta attend?

Gonzalo Urdaneta holds Marketing, Marketing from Universidad Rafael Belloso Chacín.

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