Gonçalo Baía Email & Phone Number

Telford, Inglaterra, Reino Unido

- Prepare the drinks- Stock up - Clean up the place- Take orders on the till

Birmingham, United Kingdom

This is an agency where I work every week which my duties are all related to catering, like: waiting, wine waiting, room service, barista, bartender, cashier and stocking.I've worked in prestigious venues like Hilton Hotel, Grand Hotel, Villa Park, Molineux Stadium, Principality Stadium, Oxford University, University of Birmingham, National Exhibition Centre, Birmingham Arena, National Conference Centre, Stoneleigh Park, Aston Conference, Millenium Point, Warwick School, etc.

Birmingham, England, United Kingdom

I help the marketing team with some practical work. In addition, I work on the University Open Days, guiding students, answering their questions and doing Campus/City tours, etc. Moreover, I greeted fresher international students at the airport, helped them with any questions they had and directed them to their residency. Working closely with Marketing, International and Admissions department within the university.Aimhigher Mentoring: I was a mentor to years 10 and 11 students where my duties ranged from helping them to find a direction after they finished high school to assisting them with any other problems they were having in their lives. It was a role where I enhanced my communication and had some understanding of what a psychologist/therapist role might feel like.

Birmingham, England, United Kingdom

- Dealing with bursaries and funding- Document verification and eligibility

Birmingham, England, United Kingdom

As a dedicated receptionist in a student accommodation setting, my role is pivotal in fostering a welcoming and efficient environment for residents and visitors. Greeting and assisting residents with a friendly demeanour, I manage check-ins and check-outs, handle inquiries, and maintain a well-organized front desk. My responsibilities extend to managing reservations, addressing resident concerns, and providing detailed information about accommodation facilities and services. I am adept at coordinating maintenance requests, distributing mail, and maintaining accurate records. With strong communication and customer service skills, I strive to enhance the overall living experience for residents by ensuring a smooth and supportive atmosphere. I also do some admin and finance work.

Birmingham, England, United Kingdom

Issuing ID cards for students and answering general questions

Answer enquiries from the Students on an online platform which is linked with the University College Birmingham

Birmingham, Inglaterra, Reino Unido

Temporary receptionist at the Phisiotherapy Clinic- Book new customers- Answer phone calls- Welcome customers and guide them to the clinic

Birmingham, England, United Kingdom

- Creating student and company profiles in the Finance system- Raising invoices- Fillings Excel spreadsheets- Answering emails and calls- Reach out debtors and companies to sort out payments

Birmingham, England, United Kingdom

My responsibilities were the following: Set up sample for analysis; Pipettes extraction solutions to sample; Time the sample analysis; Await and read result displayed and mark it on device; Push results for digital upload.

Birmingham, England, United Kingdom

Warehouse duties: picking, packing, sorting orders, palletize, replenishment, among others

Porto, Portugal

- Stock organisation at Bershka- IKEA pantry work- CTT (Post office company) warehouse operator- Opticalia (optica store) flyers delivery

Perafita, Porto, Portugal

- Working as part of a team- Checking and separating orders- Printing and checking distribution lists- Heavy lifting

Rio Tinto, Porto, Portugal

- Serving customers in a fast and efficient manner- Cooking and taking orders- Cleaning to health and safety standards- Stocking and taking deliveries

Matosinhos, Porto, Portugal

- Cleaning crockery- Organize the crockery in its respective places

Santa Maria Da Feira, Portugal

(Models agency)- Approaching the general public and promoting the school- Recruiting new clients

Rio Tinto, Porto, Portugal

(Beauty salon)- Meeting and greeting all customers- Answering queries on the phone- Making future appointment- Taking payments

Licentiate Degree, International Tourism Management

Activities and Societies: Took part on the football society on my 1st year

Erasmus+ Programme, Tourism And Travel Services Management

Unfortunately this experience ended prematurely due to a error from my UK University who sent the wrong codes for the Spanish University.

12Th, Languages And Humanities, Course Finished With 14/20 Points