Gopal Rao Kallepu Email & Phone Number

Hyderabad, Telangana, India

Undertook a complete redesign of two of the most used product areas of Gainsight - ‘Customer 360’ and ‘Relationship 360’, for all user personas. Owned the complete process starting from requirement gathering to completing a successful beta program and launching it to customers. A few highlights:- Along with a thoughtful redesign of existing features, introduced an array of new features to help users become more productive.- Massively simplified the administration experience with a guided configuration experience, pre-configurations, and new tools for management.- A carefully designed roll-out experience to ensure a smooth, non-disruptive transition from the old to the new version of the product. - Run a successful closed beta program with 10% of the customers. Achieved 100% participation from the nominees and ~30% immediate conversion.

Hyderabad, Telangana, India

Led the product team efforts in implementing new Pricing and Packaging for Gainsight in a scalable and future-proof manner. My responsibilities included:- Understand and translate the consulting partner recommendations to a workable PRD by analyzing the product-wide implications of the new pricing and packaging model.- Onboard the PM team to the project and collaborate to define, (a) the feature-level behavior of each product area against new packages, (b) Advanced vs Basic definitions of features where needed.- Lead the efforts to finalize the Add-on pricing strategy- Complete ownership of defining the Product Limits across packages.

Hyderabad, Telangana

Led the backend efforts as a Lead Developer for ‘Horizon Analytics’, a crucial mammoth project of completely revamping the Reporting and Dashboard modules of Gainsight. A few highlights include: - Developed a strong ‘Salesforce Query Builder’ component in-house from scratch - Created robust data processors and formatters for all data types and cases. - Co-architected and developed a carefully designed complex migration suite to transform the legacy metadata into new. - Supervised and co-owned the backend technical design for the entire project.

Hyderabad Area, India

A key contributor to the upgrade tool of Gainsight, a strategic initiative to migrate all the SFDC edition customers to NXT Edition. Contributed to the platform design and completely owned the modules Reports and Dashboards.Led backend effort for project NXT, a hybrid version of Gainsight that supports both Native and SFDC, for Reporting and Dashboard product areas of Gainsight to a successful completionA key contributor to Project Native, Gainsight's stand-alone platform. Took care of the Reports, Dashboards and Exports modules of Gainsight.

Hyderabad Area, India

Developed some key features like 'Dashboard Permissions' and 'Global Filters on Dashboards' in Gainsight.Handled multiple feature enhancements and customer escalations end to end.

Nagpur Area, India

Developed a Salesforce lightning app 'ASI Portfolio Rebalancer' for customer Advisor Software Inc.(acquired by Rifinitv) end to end. My responisbilities included:- Create custom lightning components and Applications using the Salesforce Lightning Component Framework and Lightning Design System.- Developing Apex classes, Triggers, and Test classes on the force.com platform.- Clearing Salesforce security review for the app.

Nagpur Area, India

Developed a Salesforce application 'Knowledge Base', an internal blog post portal for one of the customers as a POC. My responsibilities included:- Design and create the data model involving both standard and custom objects- Develop custom Visual Force pages and Apex controllers as per requirements- Create sharing rules, validations, and workflows.Contributed to various projects for clients(Nova, Motorola networking tools, Monitise, etc.) as a developer. Worked on enhancements and bug fixes across projects using different technologies Java, Sring MVC, JavaScript, JQuery, Adobe Flex, Talend, etc.

Bachelor Of Technology (B.Tech.), Electronics And Tele Communications Engineering, Cpi 8.37

Maths, Physics, Chemistry(Mpc), Percentage - 95.7%