Gopal Krishnan Email & Phone Number

Chennai, TN, IN

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

• Developed the long-term strategy and vision for a portfolio of Cognizant’s AIOps & Automation IPs (Cognizant Automation Center / HiveCenter) to address white-spaces in IT services automation.
• Led and mentored a team of senior product managers to drive market and competition analysis, ideation, RoI evaluation, enhanced the prioritization processes and improved feature penetration.
• Collaborated with the Product design, Engineering, Corporate Security and Legal functions for successful product release and adoption.
• Developed Automation-in-a-box playbook for industrialization and democratizing automation across the enterprise.
• Managed 15+ strategic automation alliances for Intelligent Automation practice to drive Technology partnership initiatives and Joint go-to-market strategy
• Achieved 10+ market place listing in partner market place and ‘Certified partner’ status with Microsoft, SAP, Cisco and other key partners.

Minnesota, United States

• Partnered with client organizational change management function to drive programs for enhancing adoption of Automation and Virtual agents for a global manufacturing client.
• Executed discovery workshops for Automation opportunity identification and assessment across Infrastructure operations, Custom application and Enterprise application support areas.

Minnesota, United States

• Incubated a federated Automation Center of Excellence for a large client in Travel & Hospitality Industry comprising 20+ subject matter experts across 2 locations.
• Developed roadmap for tools transformation to support client’s business transformation initiatives across Infrastructure monitoring, Application Performance monitoring, Log analytics, Event management and Orchestration.
• Executed client workshops and developed cost benefit analysis resulting in rationalized tools footprint by 50% resulting in significant Opex savings.
• Performed vendor evaluation and proof of concept exercises in alignment with the roadmap and scaled the integrated solution in production.

Greater Bengaluru Area

• Performed AIOps consulting and maturity assessment for several large clients across globe covering as-is state analysis, identification of opportunities for rationalization and transformation, developing roadmap for.
• Incubated the IT Operations Analytics Center of Excellence, developed service catalog, executed offering launches and managed resource fulfillment with 8X scaling in 2 years
• Performed vendor evaluations for managed services partnership, lead the commercial and contract negotiation.
• Developed commercial models and go-to-market collaterals for the global sales community.

Bengaluru, Karnataka, India

• Led the design and development of IT operations analytics platform with business value dashboards and KPIs for the Global Shared Services organization
• Led the Intellectual property management for the Engineering organization and performed prior-art studies and liaising with attorneys for filing 2 patents.
• Managed tools partner relationship, managed license procurement, utilization and internal chargeback.
• Performed Automation pre-sales for Infrastructure business unit including responding to RFPs, solution defense and capability demonstration.

Hyderabad Area, India

• Lead a team for modernization of select modules in TCS e-Governance solutions
• Developed innovative migration utility for data migration from legacy to modern systems

Mba, Finance, Systems

Activities and Societies: CEO ConnectProvided consultation to an agricultural pump manufacturing SMB on Working capital management and.

B.E., Electrical And Electronics Engineering

Activities and Societies: General Secretary, Society of Electrical & Electronics Engineers