Gopal Raman

Gopal Raman Email and Phone Number

Portfolio Lead, Strategy and Operations - Technology @ ANZ
Sydney, NSW, AU
Gopal Raman's Location
Greater Sydney Area, Australia
Gopal Raman's Contact Details
About Gopal Raman

I am a senior executive with 25+ years’ experience in strategy, product design and digital transformation. I have a proven track record in launching new digital products and leading teams on a transformation journey. I am intellectually curious and bring an "outside-in" perspective to solve problems. I also possess an entrepreneurial mindset and enjoy rolling-up sleeves to get things done. I work at ANZ Bank and have held a variety of roles. I am currently working as Portfolio Lead for Strategy & Operations in Australia Technology Division. Previously, I worked on various transformation initiatives supporting home loan momentum, customer service operations and the digital portfolio. I joined ANZ in 2019 as a Portfolio Director in their New Business, Ventures and Emerging Technology division (ANZi), where I was responsible developing new products and services in the home ownership space.I am also an advisor and investor in Snug, a Sydney based proptech start-up looking to transform the rental experience with a digital property management solution. Checkout www.snug.comPreviously, I worked as a consultant in financial services. I also worked at IAG as an "entrepreneur-in-residence" and launched a new fintech/insuretech digital solution for the sharing economy called ShareCover. It is a world-first, innovative insurance solution for folks who list their home on Airbnb or Stayz (patent pending in Australia and USA). Check out www.sharecover.comBefore IAG, I managed a large P&L (~$175M+ p.a) of heritage products at AMP. I was responsible for ~86 products following the AMP/AXA merger and improved profitability by product rationalisation and customer lifecycle management. Earlier in my career, I was a management consultant and led strategy and M&A projects in financial services, telco and FMCG sectors. I also had a couple of stints with online/e-business ventures during the dot-com era (1997-2001).While at AMP, I was a founding member of the AMP Innovation Board and am passionate about innovation, disruptive technologies and new ways of doing business.

Gopal Raman's Current Company Details
ANZ

Anz

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Portfolio Lead, Strategy and Operations - Technology
Sydney, NSW, AU
Website:
anz.com
Employees:
51454
Gopal Raman Work Experience Details
  • Anz
    Portfolio Lead, Strategy And Operations - Technology
    Anz
    Sydney, Nsw, Au
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  • Anz
    Portfolio Lead, Strategy & Operations - Technology
    Anz Nov 2022 - Present
    Sydney, New South Wales, Australia
    Reporting into the CIO Australia, I am responsible for driving the technology strategy across Australia Retail and Commercial Banking Divisions. I also manage the technology operations team which includes finance, workforce, vendor management and assurance function.
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  • Anz
    Transformation Initiative Lead
    Anz May 2021 - Oct 2022
    Sydney, New South Wales, Australia
    In this role, I was involved in several transformation initiatives at ANZ to improve home loan momentum, customer service operations and digital portfolio given the impending launch of ANZ Plus in market. Check out www.anz.com.au/plus
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  • Anz
    Portfolio Director, Anzi
    Anz Feb 2019 - Apr 2021
    Sydney, Australia
    ANZi is the New Business, Ventures and Emerging Technology division at ANZ Bank. I worked as a Portfolio Director focusing on home ownership and explored several innovative ideas such as fractional ownership, build-to-rent, rent-to-own and housing-as-a-service (HaaS) models to address changing customer preferences and housing affordability challenge in Australia.
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  • Snug.Com
    External Advisor & Investor
    Snug.Com Feb 2017 - Present
    Sydney, Australia
    Snug is a Sydney based start-up. I am supporting the CEO/Founder on various product and operational issues. Snug's vision is to reimagine the renting experience. It aims to deliver lower cost services and better value for owners, renters and property managers.Checkout www.snug.com!
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  • Independent Consultant
    Senior Executive Advisor
    Independent Consultant Oct 2016 - Jan 2019
    Sydney, Australia
    I work as a trusted advisor to companies on strategy, operations, org design and strategic partnerships/M&A. Examples of recent projects include:• Developed the China growth strategy for Managing Director, North Asia to maximise the value of a key joint venture in China with one of the world’s largest insurance company.• Worked with Global Head of Real Estate on their 5-year plan and M&A strategy.• Conducted an Asian Equities review, closed the equities desk in Hong Kong and terminated/transferred under performing funds. • Worked with Asia Pacific Division on growth plans and strategic partnerships in the region.• Advised an Australian general insurer on their product distribution and channel management strategy to mitigate impacts from industry downturn and Royal Commission findings.
  • Indigenous Business Australia
    External Advisor (Pro Bono Basis)
    Indigenous Business Australia Jul 2017 - Sep 2018
    Sydney, Australia
    • Work with Indigenous Business Australia as an external advisor on a pro-bono basis.• Use my background, experience and skills to assist them with economic development planning for indigenous community-based organisations.
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  • Iag
    Head Of Strategic Advisory, Office Of The Ceo
    Iag Mar 2016 - Jul 2016
    Sydney, Australia
    Support major strategic decisions and M&A facing IAG Leadership Team and Board.• Review of IAG’s motor portfolio profitability to assess impact of emerging trends such as autonomous vehicles, car/ride-sharing and electric vehicle technology. • Initial design of a $500M cost-out program to bring controllable expenses in line with industry.
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  • Iag
    Project Director, Strategic Initiatives (Iag Ventures)
    Iag Jul 2014 - Feb 2016
    Sydney, Australia
    Responsible for exploring growth opportunities for IAG beyond general insurance, with particular emphasis on customer-focused innovation.• In my role as an “entrepreneur-in-residence”, I launched ShareCover (www.sharecover.com) - a world-first, fintech/insuretech digital solution for the sharing economy.• Led an “agile” team of UX designers and full-stack developers to build the website and related web-apps using a low-cost Linux/MEAN tech-stack and SaaS model – e.g. AWS for cloud storage, Mandrill for email server, Zendesk for customer service, Braintree for payments etc. • End-to-end responsibility for the entire digital experience - from initial concept design through to prototyping, website content, pricing engine, customer servicing and successful launch. • Led partnership discussions and negotiations with major platforms, e.g. Airbnb, Stayz, Uber, Airtasker. Pitched to the Airbnb cofounders (CTO and CMO) and senior management in San Francisco on an integrated, on-platform embedded solution.
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  • Amp
    Director, Mature Products & Business Operations
    Amp Oct 2011 - May 2014
    Sydney, Australia
    P&L responsibility for 86 wealth and life insurance products in the “legacy” book of business across AMP and AXA (NMLA) – which represented ~$23bn in assets and ~$178M in profits.• Successful post-merger integration of legacy wealth and life insurance businesseses of AMP and AXA (NMLA). • Identified synergies and implemented initiatives to increase value of book via system improvements, product rationalisation and better customer lifecycle management.• Improved cash flows and increased operating earnings by $14M (FY12) and $9M (FY13).• Led a diverse team on a challenging transformation journey to focus on “Our Purpose” and how we add value to customers and shareholders.
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  • Amp
    Amp Innovation Board
    Amp Feb 2012 - Apr 2014
    Sydney, Australia
    • Founding member of AMP Innovation Board, established to promote innovative and creatively restless behaviour within the organisation.• Chair of the Reward & Recognition sub-committee that identifies top-performers for innovation “iStar” awards.
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  • Amp
    Head Of Strategy & Operations, Wealth Protection (Life Insurance)
    Amp Dec 2010 - Sep 2011
    Sydney, Australia
    Responsible for improving the operational performance of AMP’s life insurance business.• Analysed the new business “activity chain” in insurance to determine pain-points.• Identified several quick-wins across both front-end interface and back-end processing, and delivered a ~$3M program of work successfully.• Developed a lapse “driver tree” to understand main causes of lapses; clamped down on questionable planner behaviour and implemented outbound retention strategies.
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  • Booz & Company.
    Senior Associate/Engagement Manager
    Booz & Company. Sep 2006 - Nov 2010
    Sydney, Australia
    (Booz & Company was formerly Booz Allen Hamilton)• Worked on various M&A deals for a large Australian wealth management company during a period of industry consolidation driven by regulatory changes. Specific responsibility for synergy benefit estimations and valuation impacts. Resulted in one of the largest non-bank, financial services merger in Australia.• Led the business portfolio review for a leading financial services company to enable strategic decisions on growth areas for the business.• Worked on an industry secondment to define the next wave of strategic initiatives for a large general insurer in Australia.• Led a multi-functional team to develop the confectionary strategy for a large consumer goods company in Melbourne.• Worked as a Policy Advisor to Dept. of Human Services and its associated agencies – Medicare, Centrelink, DVA – to introduce a single, chip-enabled “ID” card to access all their services.
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  • Ifc - International Finance Corporation
    Consultant/Summer Intern
    Ifc - International Finance Corporation Apr 2005 - Jun 2006
    Washington Dc
    I spent a summer at IFC (part of the World Bank Group) in their advisory services division. I was retained as a consultant post the summer internship and continued to work with IFC/World Bank through the latter part of my graduate studies at Harvard. - I worked on a project to establish a public-private partnership (PPP) to deliver water supply in Bengaluru, India. I was responsible for developing the economic model and evaluating partnership options.
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  • Booz Allen Hamilton
    Senior Consultant
    Booz Allen Hamilton Apr 2001 - Sep 2002
    Singapore, Indonesia
    • Managed a cross-functional team to launch a $5 million digital portal to offer mobile data services for a state-linked telecommunications company in Indonesia (Telkomsel).• Responsible for the “implementation workstream” which included new website build, content aggregation and delivering services via WAP and SMS protocols (e.g. news, sports, horoscopes etc.) • Resolved various tech implementation challenges between international vendors – e.g. hardware (Alcatel and Ericsson), content (Lycos Asia); and local Indonesian front-end development team.
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  • Scient Corporation (Nasdaq: Scnt)
    Business Analyst – Senior Associate
    Scient Corporation (Nasdaq: Scnt) Jun 2000 - Mar 2001
    Singapore, San Francisco, Chicago, Denver
    A leading San-Francisco based e-business consulting company (now part of Microsoft).• Defined the digital strategy for a traditional, full-service energy utility in Denver, CO (Xcel Energy).• Transitioned existing customer-facing services online and developed a roadmap to launch future services in partnership with telcos (pre-cursor to connected homes and Internet of Things “IoT” – about 10- to 12-years too early).
  • Booz Allen Hamilton
    Consultant
    Booz Allen Hamilton Jul 1999 - Jun 2000
    Singapore, Malaysia, Australia
    • Explored M&A opportunities in Asia for an Australian telecommunications operator.• Identified partners and evaluated synergies that resulted in a $1.5 billion pan-Asian alliance.
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  • The Dialog Corporation Plc
    Manager, Business Development
    The Dialog Corporation Plc Jul 1997 - Jun 1999
    Singapore, Malaysia, Indonesia, India
    Pioneered online information access via Internet. Acquired by Thomson Corporation (now part of Thomson Reuters).• Leveraged the increasing popularity of internet and the launch of web-browsers to offer market research reports, news articles, and competitive intelligence via an online, digital interface. • Played a key role in establishing the Southeast Asian operations. Managed alliances and negotiated partnerships with representative agents in six countries effectively.• Generated annual revenues of over $1 million by revamping the pricing strategy of products and expanding into new markets.

Gopal Raman Skills

Strategy Business Strategy Management Consulting Management Financial Services Business Transformation Business Planning Cross Functional Team Leadership Mergers And Acquisitions Business Development Portfolio Management Stakeholder Management Financial Modeling Business Process Improvement Business Analysis Change Management Consulting Leadership New Business Development Telecommunications

Gopal Raman Education Details

Frequently Asked Questions about Gopal Raman

What company does Gopal Raman work for?

Gopal Raman works for Anz

What is Gopal Raman's role at the current company?

Gopal Raman's current role is Portfolio Lead, Strategy and Operations - Technology.

What is Gopal Raman's email address?

Gopal Raman's email address is gr****@****ern.edu

What schools did Gopal Raman attend?

Gopal Raman attended Harvard University, Northwestern University - Kellogg School Of Management, Stanford University, National University Of Singapore, Kendriya Vidyalaya.

What skills is Gopal Raman known for?

Gopal Raman has skills like Strategy, Business Strategy, Management Consulting, Management, Financial Services, Business Transformation, Business Planning, Cross Functional Team Leadership, Mergers And Acquisitions, Business Development, Portfolio Management, Stakeholder Management.

Who are Gopal Raman's colleagues?

Gopal Raman's colleagues are Jill O'brien, Stephanie Fichera, Anitha Jk, Devi G, Brian Woodward, Garry Dhillon, Duc Thang Nguyen.

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