Customer Service Representative Ii
Current
Nov 2018 - Present
AeroLeads people directory · profile
Gordon Young Email & Phone Number
I have had over 30 years of experience servicing the needs of the customers for the companies that I have worked for.
at
ACP - Accelerated Care Plus
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
I have had over 30 years of experience servicing the needs of the customers for the companies that I have worked for.
Location
Greater Reno Area, United States
Company size
Who is Gordon Young? Overview
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Quick answer
Gordon Young is listed as I have had over 30 years of experience servicing the needs of the customers for the companies that I have worked for. at ACP - Accelerated Care Plus, a with 175 employees, based in Greater Reno Area, United States. AeroLeads shows a matched LinkedIn profile for Gordon Young.
Gordon Young previously worked as Customer Service Representative II at Acp - Accelerated Care Plus and Customer Service Representative ~ Support QuickBooks Online and Intuit's Payroll Systems at Intuit. Gordon Young holds Bachelor'S Degree, Electrical Engineering Technologies/Technicians from Brigham Young University.
Company email context
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ACP - Accelerated Care Plus
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Profile bio
About Gordon Young
Versatile and talented professional. Closely works with customers to troubleshoot and deliver technical solutions to various questions and issues with a focus on root cause analysis. Provides superior support for software or system troubleshooting and technical problems with a high attention to detail coupled with strong problem solving skills. Works well with team members to improve product documentation and internal processes. Throughout my career I have focused on meeting the needs of my customers: answering their questions, assisting to solve their issues and concerns, providing hands on training.
Listed skills include Customer Service, Problem Solving, Quickbooks, Technical Documentation, and 12 others.
Current workplace
Gordon Young's current company
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Acp - Accelerated Care Plus
6 roles
Gordon Young work experience
A career timeline built from the work history available for this profile.
Customer Service Representative ~ Support Quickbooks Online And Intuit'S Payroll Systems
- Telephone support for QuickBooks Online for clients in the United States and Canada.- Telephone support of Intuit’s full service payroll products for the United States (including QuickBooks Desktop and QuickBooks Online).- Amendment Corrections Team (correct QuickBooks, gather reports from clients, submitted reports to the team that completed the amendment).- Payroll Activations (Assist new clients balance their company file data in preparation to coming on to the payroll service).- Help other support agents.
Jul 2009 - Aug 2018
Software Development Engineer ~ Support And Maintain Payroll Software And Systems
- Development and support of various payroll software programs (PC and Web).- Research and update software with federal and state income tax changes.- Test software operation.- Support existing payroll programs and servers as a member of the Run the Business Team.- Help maintain backend production and development servers (Windows 2000 and Windows 2003).- Assist IT with troubleshooting and resolving server issues.
Aug 1999 - Sep 2008
Design Engineer ~ Develop Software And Firmware For Communications And Alarm Systems
- Design and develop software and firmware for communications and alarm equipment.- Test hardware and firmware operation.- Experience in C Language programming, technical writing, customer support and training.
Aug 1990 - Aug 1999
Teacher Assistant
Teacher Assistant – Electronics Engineering Technology Department- Assisted other students with their lab work and graded lab books.- Courses: DC/AC Circuits, Digital Hardware, Computer Hardware, Light Wave Systems.
Sep 1988 - Aug 1990
Shift Manager
Rocky Mountain Drive Inn Restaurant
- Supervised 4 to 8 employees. Made sure that the shift ran properly and efficiently.- Responsible for food preparation, register balancing, and training other employees.
Sep 1985 - Aug 1990
Team & coworkers
Colleagues at ACP - Accelerated Care Plus
Other employees you can reach at acplus.com. View company contacts for 175 employees →
SC
Shannon Cullagh
Colleague at Acp - Accelerated Care PlusNorfolk, Massachusetts, United States
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AR
Antony Ricketts
Colleague at Acp - Accelerated Care PlusReno, Nevada, United States
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KT
Karen Thompson
Colleague at Acp - Accelerated Care PlusDes Moines, Iowa, United States
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MC
Marty Clark
Colleague at Acp - Accelerated Care PlusBradenton, Florida, United States
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LL
Larry Larsen
Colleague at Acp - Accelerated Care PlusShreveport, Louisiana, United States
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KH
Kelly Huntley
Colleague at Acp - Accelerated Care PlusGlens Falls, New York, United States
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AR
Angie Ray
Colleague at Acp - Accelerated Care PlusGreater Tucson Area, United States
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HK
Himayavarman K
Colleague at Acp - Accelerated Care PlusChennai, Tamil Nadu, India
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JP
Jennifer Peterson
Colleague at Acp - Accelerated Care PlusOmaha, Nebraska, United States
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DJ
Danielle Jeune
Colleague at Acp - Accelerated Care PlusAtlanta Metropolitan Area, United States
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Shannon Cullagh
Colleague at Acp - Accelerated Care PlusNorfolk, Massachusetts, United States
View →
AR
Antony Ricketts
Colleague at Acp - Accelerated Care PlusReno, Nevada, United States
View →
KT
Karen Thompson
Colleague at Acp - Accelerated Care PlusDes Moines, Iowa, United States
View →
MC
Marty Clark
Colleague at Acp - Accelerated Care PlusBradenton, Florida, United States
View →
LL
Larry Larsen
Colleague at Acp - Accelerated Care PlusShreveport, Louisiana, United States
View →
KH
Kelly Huntley
Colleague at Acp - Accelerated Care PlusGlens Falls, New York, United States
View →
AR
Angie Ray
Colleague at Acp - Accelerated Care PlusGreater Tucson Area, United States
View →
HK
Himayavarman K
Colleague at Acp - Accelerated Care PlusChennai, Tamil Nadu, India
View →
JP
Jennifer Peterson
Colleague at Acp - Accelerated Care PlusOmaha, Nebraska, United States
View →
DJ
Danielle Jeune
Colleague at Acp - Accelerated Care PlusAtlanta Metropolitan Area, United States
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1 education record
Gordon Young education
FAQ
Frequently asked questions about Gordon Young
Quick answers generated from the profile data available on this page.
What company does Gordon Young work for?
Gordon Young works for ACP - Accelerated Care Plus.
What is Gordon Young's role at ACP - Accelerated Care Plus?
Gordon Young is listed as I have had over 30 years of experience servicing the needs of the customers for the companies that I have worked for. at ACP - Accelerated Care Plus.
Where is Gordon Young based?
Gordon Young is based in Greater Reno Area, United States while working with ACP - Accelerated Care Plus.
What companies has Gordon Young worked for?
Gordon Young has worked for Acp - Accelerated Care Plus, Intuit, Raven Electronics Corp, Brigham Young University, and Rocky Mountain Drive Inn Restaurant.
Who are Gordon Young's colleagues at ACP - Accelerated Care Plus?
Gordon Young's colleagues at ACP - Accelerated Care Plus include Shannon Cullagh, Antony Ricketts, Karen Thompson, Marty Clark, and Larry Larsen.
How can I contact Gordon Young?
You can use AeroLeads to view verified contact signals for Gordon Young at ACP - Accelerated Care Plus, including work email, phone, and LinkedIn data when available.
What schools did Gordon Young attend?
Gordon Young holds Bachelor'S Degree, Electrical Engineering Technologies/Technicians from Brigham Young University.
What skills is Gordon Young known for?
Gordon Young is listed with skills including Customer Service, Problem Solving, Quickbooks, Technical Documentation, Microsoft Word, Microsoft Excel, Software Development And Testing, and Quickbooks Online And Quickbooks Deskgtop.
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