- Providing live player support for Casino, Poker, Bingo, Games and Vegas products.- Guiding players on account bonus enhancements, wagering levels and terms and conditions.- Maintaining player and business responsible gaming policies and procedures.- Resolving payment and account verification queries.- Rewarding player accounts for goodwill loyalty bonuses upon qualification.- Resolving/escalating localised device technical queries. - Supporting English speaking players from all over the world on a 24/7 rolling shift pattern covering all time zones via telephone, live chat and email facilities.- Back office systems used in the role include Playtech, Virtue Fusion and Netent.

- Providing a first class and personal service to new and existing residential customers. - Providing customers with the benefits that come with the range of new products taylored to their circumstance.- Maintaining the energy industry's regulatory requirements.- Organising and developing team statistic reporting.- Achieving daily personal and team targets while supporting colleagues with experience.

- Technical Support for various SME around Scotland while operating a small retail outlet in partnership with a mobile phone retailer. - Small scale Networking and remote administration. - IP CCTV systems. - Hardware build and system sales. - PC repairs and components - Home call out support and customer services.

Computer systems build.

Computer/Servers build technician.Soldering and Components.