Gordon Hutton Email & Phone Number

Glasgow, Gb

United Kingdom

Glasgow, United Kingdom

Responsible for driving the profitability of all POPs within Scotland and Ireland for both Retail and Wholesale.

Livingston

Managing 2 flagship stores to enable the achievement of sales targets, budgets and KPIs; inspiring others through the consistent role modelling of brand behaviours and leading by example. Leading a team, managing their performance and the financial performance of their stores.

Glasgow, United Kingdom

Oversee and be accountable for driving day-to-day performance within a luxury jewellery retailer. Departments under my remit include Warehouse, Facilities, Repair Workshop, Visual Merchandising and Special Orders.Responsible for delivering a clear and transparent operational plan, across all departments, to drive business growth, reduce costs and maximise profits.

Based In Scotland But Work Uk Wide

Responsible for designing and implementing strategies that maximise sales across 12 stores and increased overall profitability for Northern Ireland, Scotland and the North of England.Creating partnership relationships across the management team and developing a cohesive approach that recognises the differing customer base of various stores; regularly engaging across the region and visiting each store to strengthen relationships, understand regional peculiarities and solve any… Show more Responsible for designing and implementing strategies that maximise sales across 12 stores and increased overall profitability for Northern Ireland, Scotland and the North of England.Creating partnership relationships across the management team and developing a cohesive approach that recognises the differing customer base of various stores; regularly engaging across the region and visiting each store to strengthen relationships, understand regional peculiarities and solve any performance issues.Monitoring visual merchandising across the region to ensure it remains compliant with store and product planograms as well as designing concepts that increased sales for example a ‘Canadian Ice’ display that lifted sales by 25%.Ensuring all employees understand required standards of customer service including the design and delivery of targeted training for new starters and existing team members as necessary to facilitate a consistent customer experience across the region.Being accountable for all aspects of operational management and process including stock control; ensuring each store manager understands budgets and motivating them to meet challenging KPIs.Managing all aspects of the people proposition including recruitment, induction, retention, performance management, absence and employee relations for managerial team as well as being responsible for the P&L; analysing and recording information to provide management accounts across sales, staffing, wages, cash control and store expenditure.Identifying opportunities for process or operational improvement; developing ideas and influencing senior management teams to adopt recommendations for change along with managing programmes of change and acting as a key point of liaison between the Central Management Team and the Store Management Team.Being part of teams created to plan and execute new store fit outs; project managing the process from design to completion and ensuring budget and time targets were achieved. Show less

Glasgow, United Kingdom

Managing 3 stores and leading a team of Managers effectively to enable the achievement of sales targets, budgets and KPIs; inspiring others through the consistent role modelling of brand behaviours and leading by example.Creating the conditions necessary to enable all employees to achieve their potential and in turn deliver results for the organisation; providing support, guidance and the opportunity to access development including coaching and training.Monitoring and… Show more Managing 3 stores and leading a team of Managers effectively to enable the achievement of sales targets, budgets and KPIs; inspiring others through the consistent role modelling of brand behaviours and leading by example.Creating the conditions necessary to enable all employees to achieve their potential and in turn deliver results for the organisation; providing support, guidance and the opportunity to access development including coaching and training.Monitoring and controlling the performance of stores and their teams across areas such as customer experience, visual merchandising and sales figures; supporting managers to troubleshooting noted issues.Sharing knowledge with management teams throughout the organisation and supporting managers with creating their own successful and productive teams and becoming effective team leaders; empowering each manager to utilise people processes such as performance management, fairly and effectively.Reviewing sales and performance data regularly to identify any variances from forecasts and working with store managers to design and implement improvement programmes ensuring the highest standards of customer service were delivered at all times. Show less

Glasgow

Managing the day to day operations of a busy diamond merchant and jewellers; ensuring the store met key targets through identifying opportunities for boosting sales and revenue through local promotional activities and influencing area manager to secure approval.Monitoring team sales and handling any cases of poor performance through proactive performance management and skills development.