Creation and management of network accounts and system GPO's, access cardsFollow up on support requestsImaging and configuration of systems for new hiresManagement of daily backups and diagnostic of backup related issuesManagement of servers for the law firm

Creation and management of network accounts and system GPO'sAssisting user with in house applicationsImaging and configuration of systems for new hiresOnsite support and remote support for users in Joliette & Trois-Rivières (satellite offices)Administration of the cisco telephone system (Call Manager, Unity, CUCM Attendant console)Respond to service requests and change requestsAfterhours on-call supportPurchasing and controlling inventory of required hardware &… Show more Creation and management of network accounts and system GPO'sAssisting user with in house applicationsImaging and configuration of systems for new hiresOnsite support and remote support for users in Joliette & Trois-Rivières (satellite offices)Administration of the cisco telephone system (Call Manager, Unity, CUCM Attendant console)Respond to service requests and change requestsAfterhours on-call supportPurchasing and controlling inventory of required hardware & software from various vendorsReplace the network administrator when absentCoordinated the move of the main office in conjunction with the special project manager Implementation of Cisco telephone system in conjunction with Bell CanadaCabling of the server and telecom room in conjunction with the project manager Show less