Gordon Smith Email & Phone Number

Greater Denver Area

• Member of the Leadership team of a low-income senior living complex including assisted living apartments. Accountable for the financial and operational performance of Physical Plant operations including Environmental.
• Successfully took department staff turn-over rate from 10% per month to less than 1% per month through constructive team building and positive reinforcement.
• Negotiate various outside service venders improving quality of services by increasing resident compliment calls by 32% and decreasing costs by 19%.
• Maintain compliance to Federal and local jurisdictional agencies including HUD, City of Denver, Fire Department and CDPHE.
• Work collaboratively with Leasing, Health / Wellness and Dining services to improve inter departmental relations.
• Annual Budget preparations / analysis for operating budget, construction budget and capital improvement budget.

Denver, Colo

As a member of the Operations Team along with the Director, Associate Director, and Admissions Coordinator, my primary responsibility is ensuring organizational effectiveness, maintaining the facility, office support functions, and liaising with various departments and personnel in DU effectively to enhance operations. * Improve and maintain the facility.

• Successfully manage a multi-site Head Start / Early Head Start Montessori based non-profit school including related budgets from conception to completion for multiple major construction project, Facilities protocols.
• Develop strategies for complex construction scenarios while maintaining full use / access to buildings and operations during construction while maintaining maximum safety levels.
• Successfully develop and maintain budgets for both annual and individual projects budgets to end at least 11% in the black.
• Design, implement and manage department procedures improving internal customer satisfaction 100 fold. Develop personal relations with internal customers to gain trust thereby improving customer input which increase.
• Turn-key vendor management.

Greater Denver Area

• Provide commercial and residential customers with comprehensive construction and maintenance services and programs.
• Develop strategies for complex construction scenarios while maintaining full use / access to buildings and operations during construction while maintaining maximum safety levels.
• Hire and manage multiple sub contractors for large remodel, repair and maintenance projects while maintaining below budgeted final expenses projects.
• Consult with numerous commercial property managers on Energy efficiency improvement through the use of up to date building technologies including B.M.S’s, lighting, lighting controls, building access systems, security.
• Train residential customers to allow them the ability and knowledge to complete their own remodel projects for major cost savings to customer.
• Train commercial building maintenance staff on trade and safety techniques in out of the ordinary (not so common) repair requirements.

Greater Denver Area

• Turn – key oversight of Plant Operations including Security, Regulatory Compliance, Remodel, Maintenance, Grounds, Housekeeping, Employee Management.
• Developed SOPs for each sub-departmental operations.
• Developed SOPs for Regulatory agency Compliance including JCAHO, OSHA, Fire Department.
• Developed SOPs for apartment “Move in Move Out” process.
• Develop Preventive Maintenance Program for all building assets and equipment

• Manage facilities department of prestigious athletic club in down town Denver. This facility is part of a large high-rise complex in down town Denver.
• Successfully improve department budget from 15% over to a consistent 22% under budget while maintaining five - star standards with in 4 months.
• Turn Key over site of all remodel and construction projects while maintaining operation of facility.
• Develop and implement key metrics systems improving plant / building costs and 28% reduction of equipment down time.
• Increased department’s staff productivity by 28% and decreased turn over rate by 78% through personal training and positive feedback motivation.
• Manage / Negotiate multiple vendor contracts/ agreements for an annual savings of 31%.

• Provide customers with comprehensive commercial and residential turnkey remodel, construction, project management services from concept to completion.
• Successfully plan, design and complete major turnkey remodel / construction projects.
• Manage multiple six digit construction and remodel projects simultaneously.
• Hire, train and motivate employees and subcontractors to complete projects in less time than scheduled thereby increasing customer satisfaction.

Englewood, Colorado

• Facilities Management of multiple distribution centers including HVAC, NH3 refrigeration all building and grounds maintenance. Improve brand name standard adherence at multiple locations through positive input coaching.
• Take department running cost from 35% in the negative to 10% for the better in 3 months time. Consistently kept department operating cost 15 – 20% below annual budget.
• Design, implement, and maintain regional Disaster Recovery Procedures and Program.
• Manage major construction project to add 110,000 additional square feet to facility while maintaining normal daily work flow.
• Develop, / Manage protocols for Maintenance Programs reducing equipment down time by 58%.
• Develop and manage Process Safety Management program.

• Manage Facilities, Production Equipment, and Fleet for window manufacturer. Increased productivity by designing and implementing PPM programs and procedures thus eliminating unplanned down time of equipment. Reduce.
• Reduce theft – loss by 56% through innovative Security Programs and Procedures.
• Design, Implement and Maintain Operational Procedures and Policies improving overall running cost by 15% consistently.
• Increased on - time delivery by 18% through development and implementation of innovative SOPs for production and warehouse.
• Develop / Manage safety protocols reducing Workmen’s. Comp. injuries by 65%.

Continuing Adult Education, Principals Of Communication, Secondary Education

General, Welding

General, General

Activities and Societies: Shop Classes, Shop related math.