Gordon Harker Email & Phone Number

Hull, England, United Kingdom

Hull, United Kingdom

Swindon, United Kingdom

Swindon, United Kingdom

Reporting directly to the Managing Director on all aspects of the business and its performance.Constantly review procedures improving efficiency throughout the production process by retraining and motivating the multi skilled workforce, resulting in increased productivity without the requirement for additional labour costs.Negotiate with new and current trade clients to secure and maintain production contracts.Source and purchase new production plant and machinery in order to increase the company’s production volume.Responsible for the maintenance schedule of all plant and machinery ensuring that service schedules have minimum impact on production.Review monthly P&L reports to ensure profitability is maintained and targets are met. Responsible for recruitment, disciplinary procedures, staff training and health & safety implementation with the support of external HR & H&S consultants when necessary.Monitor, review and address personnel performance with annual appraisals, coaching and instil best practice standards.Provide customer service training to office and customer facing staff to maximise the positive experience of all trade and retail clients.Introduced hierarchal structure to provide local supervisors within each production department.Created a new retail arm to the business becoming an official distributor of Wolfrace Wheels and AutoGlym.

Junior management, responsible for all aspects of the logistics trade including stores accounting, purchasing, delivery schedules, stock maintenance, forward stores management, COSHH assessments of hazardous materials amongst many other duties.