Gordon Ling Email and Phone Number
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Gordon Ling personal email
Veteran IT project manager who manages the deployment and implementation of corporate IT projects in Mainland China & Hong Kong, and supervises the delivery of IT services (Customer Solutions) for internal and external users. Skillful in customer-facing with users from frontline staff to top executive during pre-sales, implementation, and after-sales support activities. Core competencies include:Project Management • Service Delivery • Customer Focus • Problem Solving • Client Relations • People Management • Data Analysis • Vendor Management
Property Raptor
View- Website:
- propertyraptor.com
- Employees:
- 29
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Senior Project ManagerProperty Raptor Jun 2021 - Present
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Project ManagerProperty Raptor Apr 2018 - Present
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Project ManagerIntegrated Management Systems (Ims) Apr 2018 - PresentHong Kong -
Business Systems Manager, Mainland China & Hong KongTnt China Oct 2015 - Apr 2018Shanghai City, ChinaActs as a liaison between functional owners and end-users, customers, and vendors to deliver solutions. Manages sales systems. Develops processes and procedures to gain efficiency in service delivery. Leads team to deliver IT support services for customers in China. Coaches and develops team members in professional standard to gain business and technical knowledge.- Delivered system integration project with key customers to secure promising revenue.- Improved the local IT support process to better support operations for strategic accounts in China.- Established a project team to deliver solutions for customers and business teams.- Successful deployment of global IT projects such as Mobile App. -
Customer Interface Technology ManagerTnt Express Worldwide (Hk) Ltd Apr 2014 - Sep 2015Hong KongLeads internal IT projects (Business Application), designs process and SOP to improve operation efficiency and supervises service delivery with high SLA achievement. Provides consultation and work with Sales team to explorer business opportunities by offering appropriate IT solutions for customers. Responsible for budgeting, procurement and inventory control on IT equipment.- Successful deployment of global IT projects such as myTNT, Express Import System.- Led cross-functional project to shorten new customer onboard lead time.- Assisted Sales team to gain and maintain key customers in auction industry which contributed sustainable revenues in last 5 years.- Ranked number one in adoption rate of electronic services in Greater China region for last 5 years.
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Assistant Customer Interface Technology ManagerTnt Express Worldwide (Hk) Ltd Apr 2010 - Mar 2014
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Senior Customer Interface Technology ExecutiveTnt Express Worldwide (Hk) Ltd Jan 2009 - Mar 2010Provides timely IT support to customers. Delivers individual / group training to internal users and customers. Updates and translate content for corporate website.- Maintained reliable support services for over 2,000 customers.
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Customer Interface Technology ExecutiveTnt Express Worldwide (Hk) Ltd Apr 2005 - Dec 2008
Gordon Ling Skills
Gordon Ling Education Details
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Master Of Business Administration (M.B.A.) -
Systematic Computer Education CentreItil Foundation Course -
Systematic Computer Education CentrePmp (Project Management Progessional) Course
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Hong Kong Institution Of Transportation And Logistics ManagementDiploma In Logistics Management
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Computing
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Information Systems
Frequently Asked Questions about Gordon Ling
What company does Gordon Ling work for?
Gordon Ling works for Property Raptor
What is Gordon Ling's role at the current company?
Gordon Ling's current role is Senior Project Manager at Property Raptor.
What is Gordon Ling's email address?
Gordon Ling's email address is go****@****tnt.com
What schools did Gordon Ling attend?
Gordon Ling attended The Hong Kong Polytechnic University, Systematic Computer Education Centre, Systematic Computer Education Centre, Hong Kong Institution Of Transportation And Logistics Management, The Hong Kong Polytechnic University, The Hong Kong Polytechnic University.
What are some of Gordon Ling's interests?
Gordon Ling has interest in Children, Darts, Soccer, Environment, Education, Reading, New Technologies, Swimming, Fishing, Health.
What skills is Gordon Ling known for?
Gordon Ling has skills like Website Development, Digital Strategy, Interfaces, Logistics, Supply Chain Management, Education, Vendor Management, Team Leadership, Programming, Operations Management, Transportation, Credit.
Who are Gordon Ling's colleagues?
Gordon Ling's colleagues are Shallwe Luo, Chanson Jon, Jack Xiao, Wenfei Wen, Kidd, Ka Ki Wong, 张雁秋.
Not the Gordon Ling you were looking for?
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Gordon Ling
Digital Product Design, Director At Standard Chartered / Creating Delightful User Experience For Financial ProductSingapore -
1kitu.io -
Gordon Ling
Strategist & Consultant For Brands, Businesses & Communities • VolunteerFederal Territory Of Kuala Lumpur, Malaysia
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