Gordon Sexton Email & Phone Number

Sydney, New South Wales, Australia

- Processing new bookings for customers, taking into consideration space and equipment constraintsAssisting customers throughout the booking process, including problem solving any booking issues that may arise- Disseminating information to staff and key stakeholders via telephone and email- Comparing data reports from terminal vendors and internal systems and solving any discrepancies to ensure all shipments are accounted for- Meeting company KPI's with distinction- Providing accurate data for shipping in order to meet deadlines for clients- In-depth knowledge of internal software programs and adaptability with newly implemented software systems and initiatives

Surry Hills, Sydney, New South Wales, Australia

- Ensuring exceptional customer experience through visiting clients for feedback on shipment processes and relaying responses to improve operations- Procuring and assisting clients with processing documents from businesses and suppliers, identifying and resolving any discrepancies within their forms- Working with AU customs to ensure cargo clearance- Arranging deliveries to and from the ports- Handling HAZ cargo shipments- Invoice management through clearing invoices from vendors, ensuring accurate rates and creating and sending invoices to customers, securing profitability for the business