Stefan Gotik Email & Phone Number

Skopje, Skopski, North Macedonia

As a QA Engineer at Pabau, I ensure the quality and reliability of our software through rigorous testing and efficient test management practices. I utilize a wide range of testing methodologies, including functional, regression, and user acceptance testing. I am responsible for creating automated tests, tracking pipelines through release cycles, and collaborating closely with team leads and developers to identify, resolve, and prevent key bugs. My role is essential in ensuring every product update meets the highest standards for user experience, performance, and functionality.

Skopje, Skopski, North Macedonia

As a Junior QA Engineer at Pabau, I developed my skills in regression and functional testing, ensuring that our software was both reliable and user-friendly. I collaborated closely with developers and project managers to understand requirements, identify issues, and ensure that the final product met both technical standards and user expectations. My responsibilities included documenting test results, creating detailed reports, and maintaining comprehensive records to track software quality. I also used Jira to manage test cases and streamline acceptance testing.

United Kingdom

In my role as Customer Support at Pabau, I helped users troubleshoot technical issues with our software, ensuring quick and effective resolutions to maintain high customer satisfaction. I managed support tickets through systems like Intercom and HubSpot, carefully documenting each interaction. By staying up-to-date on product features and functionality, I provided accurate and helpful information to our clients, while also using Jira to track and manage ongoing issues.

Skopje, Skopski, North Macedonia

As the Discord Community Specialist at CrazyLabs, I developed and implemented the community strategy for the Super Stylist game. I managed relationships within the community, coordinated a team of moderators, and optimized Discord bots and features to enhance user engagement. I ensured timely responses to community inquiries and actively tracked, measured, and reported on the performance of our initiatives and partnerships within Discord.