Gokulram Parasuraman Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Client: ROGERS COMMUNICATIONS Inc.1) Contact new and existing customers to promote products and services.2) Complete needs based assessments in order to recommend appropriate products and services.3) Consistently meets established program requirements.4) Provides exceptional sales and customer service and maintains established acceptance ratings on quality monitoring tests.5) Accurately inputs, retrieves, and accesses information regarding a customer from a computer system.6) Resolves customer concerns immediately and effectively. Displays professionalism and courtesy at all times.7) Quickly and correctly answers product questions. Has full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.8) Clearly understands the practices and procedures of the department and job responsibilities.9) Offers feedback to program supervisor always based on errors or improving results.

Sarnia, Ontario, Canada

1) Greeting customers and answering their questions about products or services2) Recommending products or services based on the customer's needs and preferences3) Demonstrating how products work or how to use them4) Processing sales transactions and handling cash, credit, or other payment methods5) Maintaining accurate records of sales and inventory6) Setting up displays and arranging merchandise to attract customers7) Resolving customer complaints or issues in a professional and timely manner8) Collaborating with other team members to achieve sales goals and objectives9) Keeping up-to-date with product knowledge and industry trends10) Participating in training and development programs to improve sales skills and performance.

Bengaluru, Karnataka, India

1) Conducting market research to understand customer needs and preferences2) Developing and implementing product positioning and messaging strategies3) Creating product content and collateral such as product sheets, case studies, and white papers4) Conducting product demonstrations and presentations to customers and stakeholders5) Collaborating with product development teams to ensure that products meet customer requirements and needs6) Providing sales support to field sales representatives and channel partners7) Developing sales training materials to educate sales teams about product features and benefits8) Conducting product training for internal teams and customers9) Analyzing product performance and making recommendations for improvements or enhancements10) Keeping up-to-date with industry trends and competitive products.

Postgraduate Degree, Business, Management, Marketing, And Related Support Services

Bachelor Of Commerce - Bcom, Bcom General

Activities and Societies: Volleyball Gold medalist - College Level.

High School Diploma, Commerce