It Operations Design Authority
CurrentI am a subject matter expert, on a technical level, for providing consultation services to Projects that align across the Consumer & Enterprise portfolio of services. This will include implementing the operational design requirements and also ensuring Operational budget (OPEX) is included in the business cases. I am also responsible for capturing the Non-Functional Operational Requirements, to be built into the project delivery, to enable operations to successfully support the service in… Show more I am a subject matter expert, on a technical level, for providing consultation services to Projects that align across the Consumer & Enterprise portfolio of services. This will include implementing the operational design requirements and also ensuring Operational budget (OPEX) is included in the business cases. I am also responsible for capturing the Non-Functional Operational Requirements, to be built into the project delivery, to enable operations to successfully support the service in production environments. I am the primary contact point for Operational Readiness and Project Managers to ensure that we continue to strive for operational perfection and continual improvement. Show less
