Gourab Mitra Email and Phone Number
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Data-Driven Market Research Project Manager | 10+ Years of Global SuccessWith a decade of experience, I transform complex data into strategic insights for multinational clients. As a Market Research Project Manager at Guidepoint, I drive the entire project lifecycle—bids, feasibility, survey programming, launch, billing, and closure—ensuring seamless execution and client satisfaction.Highlights:• Boosted client satisfaction by 15% at iResearch Services, leading a 10-person team for Fortune 500 clients.• Enhanced efficiency by 20% through custom automation, streamlining project delivery.• Proficient in Power BI, SPSS, Qualtrics, and Tableau for impactful data analysis.Core Strengths:• Team Leadership: Driving cross-functional collaboration and productivity.• Stakeholder Engagement: Effective communication and relationship building.• Data Analytics: Turning complex datasets into actionable insights.Always Learning:• Lean Six Sigma Black Belt, Tableau Certified• Google Project Management and Agile CertificationsLet’s Connect:• Market research trends• High-performance research teams• Data and automation strategiesUnlock data’s potential—connect with me today!
Guidepoint
View- Website:
- guidepoint.com
- Employees:
- 2412
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Market Research Project ManagerGuidepoint Aug 2024 - PresentPune, Maharashtra, IndiaBids, Feasibility, Launch till Closure - Complete Lifecycle Management of Projects.
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Senior Market Research AnalystIresearch Services Oct 2022 - Aug 2024Pune, Maharashtra, India• Led multiple quantitative, qualitative and market assessment projects in emerging tech, finance with successful deliveries.• Supervised and mentored a team of 15 Analysts and Senior Analysts, ensuring timely and accurate completion of tasks.• Maintained a strong focus on client engagement and project management for various Fortune 500 companies across all geographies and all industries including BFSI, Telecom, Technology etc.• Demonstrated excellent communication and project management skills, resulting in recognition.• Assigned to high-priority enterprise and new client projects due to exceptional performance and skill.• Conducted data checks using tools like Power BI, Tableau, and IBM SPSS Statistics, feasibility on both internal and external projects to ensure high-quality data delivery to clients using tools Jira and Monday.com• Conducted project trainings and presentations for both primary and secondary teams, facilitating effective knowledge transfer and skill development to meet expectations. -
Market Research AnalystIresearch Services Apr 2021 - Oct 2022Pune, Maharashtra, India• Conducted primary research via CATI, phone-to-web, and in-depth interviews with C-level executives, gathering valuable data for market studies.• Validated prospect profiles and researched client details through web searches and phone calls, contributing to data accuracy and project success.• Analyzed published reports and identified key trends, informing data manipulation and project deliverables.• Demonstrated excellent communication and presentation skills, effectively engaging with clients, and presenting research findings.
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Operations CoordinatorFirstsource Mar 2017 - Oct 2020Mumbai Area, India• Spearheaded a team of 18 FTEs across UK & AUS geographies, setting and monitoring daily, monthly, and yearly progress of recoveries across stages. • Implemented a streamlined process for handling stakeholder queries, resulting in a 10% faster in response time using Power BI and SharePoint. • Provided timely updates to American Express on debt recovery status and addressed concerns regarding disputes, frauds, and other issues. • Managed audit files and performance decks for monthly, quarterly, and bi-yearly reporting, ensuring accuracy and compliance. • Conducted regular floor walks and briefings to maintain team effectiveness and knowledge sharing. • Collaborated with internal teams and Stakeholders to successfully deliver the monthly recoveries. -
Sr. CsaFirstsource Sep 2015 - Feb 2017Mumbai Area, IndiaClient: American Express (3rd Party Collections)Geography: US• Worked on Third Party US American Express Credit Card Collection on various stages of Collection. • Guided Customers on accounts that are about to go off the Customer's Credit Report. • Skip-tracing Customer's information to generate more contacts. • Maintaining Quality of work and simultaneously gunning for process growth.
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Sr. CsaSerco May 2014 - Aug 2015Mumbai Area, IndiaClient: TransunionGeography: US• Helping US citizens with their queries received through fax regarding Credit Bureau Report.• Providing assistance to the Credit Analysts within US.• Helping with corrections of Consumer's credit report after verification with creditors. -
Sr. CsrTracmail (India) Services Pvt. Ltd. Jul 2011 - Sep 2013PuneClient: AT&T Mobility (3rd Party Collections)• Collection on accounts that are about to go off the Customer's Credit Report.• Skiptracing Customer's information to generate more contacts.• Maintaining Quality of work and simultaneously gunning for process growth.
Gourab Mitra Skills
Gourab Mitra Education Details
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Pursuing -
S.M.Joshi CollegeElectronics -
D.P.J.C. HadapsarScience
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St. Patrick'S High School, PuneAcademics
Frequently Asked Questions about Gourab Mitra
What company does Gourab Mitra work for?
Gourab Mitra works for Guidepoint
What is Gourab Mitra's role at the current company?
Gourab Mitra's current role is Project Manager | Lean Six Sigma Black Belt | Data-Driven Solutions Architect | Author of Dual Lives (Partridge India).
What is Gourab Mitra's email address?
Gourab Mitra's email address is go****@****ces.com
What schools did Gourab Mitra attend?
Gourab Mitra attended Manipal University Jaipur, Alison, S.m.joshi College, D.p.j.c. Hadapsar, St. Patrick's High School, Pune.
What are some of Gourab Mitra's interests?
Gourab Mitra has interest in Direction, Acting, Script Writing.
What skills is Gourab Mitra known for?
Gourab Mitra has skills like Assistant Directing, Author, Script Writing, Acting, Writing, Training, Team Management, Editing, Customer Service, Project Management, Creative Writing, Copywriting.
Who are Gourab Mitra's colleagues?
Gourab Mitra's colleagues are Jose Maldonado, Brandon Long, Antonio Iantosca, Thinusha Prasanna, Minkyung (Anne) K., Manushi Shah, Peter Mead Cpa (Aust).
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