Gouri Thampi Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

United States

College Park, Maryland, United States

United States

United States

Sezzle is a cutting-edge fintech company whose mission is to financially empower the next generation.and bringing the democratization of financial freedom to anyone on their credit journey. Today, only one in three young people own a credit card, and the vast majority of millennials possess a subprime credit score or no credit at all. To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the +10,000 eCommerce merchants that currently work with Sezzle.•Spearheaded 8+ feature launches for the Checkout and Long Term Lending Team, boosting checkout efficiency by 30%, and increasing MAUs by 10%.•Defined epics and stories, prioritized and scoped requirements, and coordinated the development of new features within the Checkoutand Orders Team for Q3/Q4 2023, enhancing feature deployment speed by 40% and improving team productivity by 25%.•Championed the launch of incentivized subscription upselling, increasing conversion rate by 3.2% within 2 months of implementationand resulting in a 9% and 22% increase in 'Premium' and 'Anywhere' subscriptions, respectively.•Revamped refund Shopper UI and communication, accelerating processing by 50% and boosting customer satisfaction by 33%.•Collaborated with analytics to develop a dashboard for the long-term lending segment, facilitating a data-driven strategic shift that improved loan repayment rates by 15% and increased MAUs by 8%.•Led the optimization and legal compliance of the checkout flow by collaborating with designers, developers, and Legal teams.

• Led a team of 9 developers and managed 4 clients; Designed and developed regression testing framework for Cloud Instances, bringing in $700K+ in revenue; Associate lead for 10+ automation projects with over $1.5M in cumulative budget;• Assumed end-to-end ownership starting from defining scope & technical requirements, planning, risk assessment, resource allocation, cost estimation, execution, monitoring, testing and delivery for client projects• Collaborated with various cross-functional teams to plan, design, implement test scenarios across various ERP & EPM modules• Pioneered the development of a no-code automation framework as Product Owner, cutting training time from 3 weeks to 3 days and development time from 1 day to 2 hours.• Introduced defect life cycle tracking using Jira; Established mechanism for grouping issues and generating escalation matrix for efficient bug resolution• Led proposal demos with clients, highlighting the benefits of automation bots for regression testing, with 95%+ pursuit wins• Developed 190+ bots to automate business processes using Selenium WebDriver & JavaScript, reducing manual efforts by 85%• Developed interactive UI/UX for microsites for marketing Deloitte services resulting in 90% positive engagement• Member of Deloitte Recruitment Team, responsible for candidate sourcing, preliminary evaluation and screening for Oracle Service Line•Mentored 6 new practitioners who joined the team to ensure a smooth transition and high-quality client deliverables

Bangalore

• Developed 160+ bots to automate business processes for 9 clients saving 85% manual testing efforts and 40% in costs.• Expertise in writing automation scripts in Web applications.• Elevated to Team Lead in Jan’21; Oversaw 3 projects and a team of 9 in development & regression testing on Cloud Instances• Led multiple successful proposal demos with clients, highlighting the benefits of automation bots for regression testing• Responsible for training and mentoring any new practitioners’ joining the team to ensure quality client deliverables

•Developed a dashboard for real-time social media interactions, enabling product adjustments to match consumer trends & feedback.•Created a sentiment analysis tool using Tableau and Python(TabPy), to evaluate and improve product's user experience and services.•Coordinated with clients and leadership to establish product requirements, identifying 5+ strategic features for web and mobile apps.

• Conducted comprehensive market research and feasibility studies for the launch of a Hospital-Disposables distribution firm in Kerala, focusing on market needs, competitive landscape, and growth opportunities.• Developed and executed targeted surveys for key stakeholders, including hospitals, manufacturers, distributors, and dealers, to gather insightful data on product demand, distribution channels, and market dynamics.• Analyzed and synthesized data from various sources to provide strategic recommendations for product positioning, market entry strategies, and potential partnerships.• Crafted detailed marketing strategies that aligned with the company's objectives, leveraging findings to advise on product development, promotional tactics, and distribution methods to maximize market penetration and revenue growth.

Nedumbaserry

-Created and designed brochure for the firm.-Designed their Logo

Masters In Software Engineering, Graduate Certification In Project Management

Activities and Societies: President of NextGenPM Club (https://terplink.umd.edu/organization/nextgenpm)

Bachelor Of Technology - B.Tech, Electronics And Communication Engineering, Cgpa: 8.12, First Class With Distinction

12Th Std Percentage: 95.6%, 10Th Cgpa: 9.8/10