With extensive experience in application management, technical support, and service delivery, I excel at managing incidents, building client relationships, and providing technical troubleshooting. I have advanced skills in IIS, web servers, SQL Server, ERP, CRM, and SaaS support and implementation. I'm committed to ensuring smooth operations that meet client and organizational goals, with a focus on proactive problem-solving and adding value wherever I can.#Excellence| Incident Management | Customer Relationship Management | Service Delivery | Application Support | Technical Support | ERP Implementation | SaaS | Power BI | SAP Concur | SQL | IIS | Web Servers |Regions: APAC | EMEA I US !Domains: E-Commerce | Financial ServicesLinkedIn Certification Certificate Of Completion# ITIL® Certification# Agile Foundations
Listed skills include Sql, Research, Photoshop, Team Management, and 8 others.