Director Emerging Business Operations
San Francisco, California, Us
- Led team responsible for m&a quote to cash interim operations and integration into enterprise revenue booking policy process and systems. Promoted from Supervisor, to Manager, to Senior Manager, to Director- Created the M&A integration playbook for quote to cash integration. Covering approval matrices, booking policy, new product introduction, cpq processes, order management, billing, accounts receivables, compensation admin and change management- Managed teams of up to 10 of fte’s and contractors that fluctuated based on m&a velocity. Rated in top 95% of managers by salesforce annual manager feedback survey- Owned AR portfolio for certain acquisitions, responsible for improving aging health, especially in the 30/90 past due buckets. - - Manage a great team responsible for the support of our acquired entities including but not limited to sales support, sales bookings, order management, billing, order fulfillment, revenue waterfall management and commissions outputs.- Lead execution of Order to Cash integration plan for acquired company including systems, policy/process and change management for GTM and finance teams.- Implement technologies to help team scale acquired business processes