- Led small team to own strategy and deliver performance of Tableaus self service business‬- Expanded eligibility to include new p&p and dpp to drive incremental 1,000 trx and 1.5m in ACV‬- Led cross functional initiative to simplify sign up process, driving 25% more trial MDP‬‭

- Lead strategy and operations for salesforce Your Account as well as the global roll out of Starter Suite, and end of‬ sales of Essentials‬-‭ Delivered 40% ACV 2YR CAGR and 25% increase in customer DIY tasks‬- Set global OU targets to shift <10k trx from AE led sales to self service, freeing up AE capacity to focus on bigger deals‬-‬‭ Influenced and prioritized YA product roadmap to expand self service capabilities (including pushing to introduce‬‭ support for consumption based products

- In partnership with COO, planned, created and operationalized an innovative GTM reducing CAC 33% & accelerating‬ ACV 20%. Recently rolled out globally in FY24.‬- Built and grew a talented team to manage ongoing business operations, as well as scaled customer engagements via‬ in app chat bots and scaled customer interactions (ex. email journeys and consensus demos)‬- Partner with product and business technology team to build out an in app self service buying flow,‬ introducing innovation around new business promo codes, in app chat bot, handraise, and additional‬ add-on flows.‬- Kicked off strategy, and 3rd party engagement to drive initiative to automate public offer listings on 3rd party‬ marketplaces. - Led team that delivered SMB AE onboarding enablement program. Shrunk AE ramp time from 6 months to 6 weeks.

- Led team responsible for m&a quote to cash interim operations and integration into enterprise revenue booking policy‬ process and systems. Promoted from Supervisor, to Manager, to Senior Manager, to Director‬- Created the M&A integration playbook for quote to cash integration. Covering approval matrices, booking policy, new‬ product introduction, cpq processes, order management, billing, accounts receivables, compensation admin and‬ change management‬- Managed teams of up to 10 of fte’s and contractors that fluctuated based on m&a velocity. Rated in top 95% of‬ managers by salesforce annual manager feedback survey‬- Owned AR portfolio for certain acquisitions, responsible for improving aging health, especially in the 30/90 past due buckets. - - Manage a great team responsible for the support of our acquired entities including but not limited to sales support, sales bookings, order management, billing, order fulfillment, revenue waterfall management and commissions outputs.- Lead execution of Order to Cash integration plan for acquired company including systems, policy/process and change management for GTM and finance teams.- Implement technologies to help team scale acquired business processes ‭

- Front line AE support for deal creation, approval mgmt, and quality control to ensure our deals met salesforce pricing,‬ legal and rev rec policies.‬- Quickly promoted from an entry level order management function to providing strategic deal support to our‬ field/enterprise sales people‬- Nominated to Presidents Club as a non-quote carrying contributor due to creation of policy, process and system to‬ support non-coterminous orders and future dated orders impacted by dependent on an outclause.‬‭