Kaviya U C Email & Phone Number

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

• Extensive testing on the custom development on salesforce platforms & portals.• Performed Functional, Integration, Smoke, Regression and Automation testing using STM tools.• Attend daily Agile stand up meeting and facilitate the stories and review the sprints and backlogs respectively.• Worked on SFDC Configuration aspects - Validation rules, Workflow, Field Updates, Field Dependencies.• Upload field values and objects values with workbench- Asynchronous and Synchronous upload methods.• Worked on updating custom object as per the BRD using data loader and validate the same with workbench and SQL queries.• Create issues in JIRA for defect tracking and better project management.• Created tests cases in STM for validating Regression scripts and executing the same.• Manage Business user’s cases and create or update users details with CRM applications support resources • Monitor the salesforce and system batch process and trigger the process if failure of the process arises.• Testing application both in Classic and Lightening Salesforce platform.

Chennai, Tamil Nadu, India

• Test Analysis: Involved in the analysis of the requirements. Clarifying the queries with the Offshore and Onsite coordinators.• Test Initiation: Involved in the identification of the testing scenarios.• Test Case Writing: Involved in the creation of test cases for the applications worked.• Responsible for Code deployment in Salesforce and distributed environment• Raising Incidents and Defects to perform Problem management and participated in the problem management meetings