• To manage the Learning Management System (LMS)/digitization unit, including close coordination of work with learning operations, procurement and resource teams, for cross-functional operational support and issue resolution• To support the management of SIM digitalization masterplan, and drive multiple digital initiatives and projects to build and scale new learning management• Responsible for the day-to-day operations and end-user training, as well as adoption rate of systems… Show more • To manage the Learning Management System (LMS)/digitization unit, including close coordination of work with learning operations, procurement and resource teams, for cross-functional operational support and issue resolution• To support the management of SIM digitalization masterplan, and drive multiple digital initiatives and projects to build and scale new learning management• Responsible for the day-to-day operations and end-user training, as well as adoption rate of systems - Learning Management System (LMS), Virtual Classroom System Show less

• To support the management of SMRT institute digitalization masterplan, and drive multiple digital initiatives and projects to build and scale new learning management capabilities that supports self-directed, collaborative digital learning. Developed and implemented Digital Learning platform and Digital License tracking.• To partner with key stakeholders and users to plan, manage and implement end-to-end digital projects from conceptualization, requirements gathering, process… Show more • To support the management of SMRT institute digitalization masterplan, and drive multiple digital initiatives and projects to build and scale new learning management capabilities that supports self-directed, collaborative digital learning. Developed and implemented Digital Learning platform and Digital License tracking.• To partner with key stakeholders and users to plan, manage and implement end-to-end digital projects from conceptualization, requirements gathering, process analysis, solution recommendations to risk and change management, to ensure fulfillment of overall project deliverable in a timely and cost-effective manner • To develop, prepare and deliver appropriate management information, reports and budget/funding data for regular updates and to support decision making • To manage the Learning Management System (LMS)/digitization unit, including close coordination of work with learning operations, procurement and resource teams, for cross-functional operational support and issue resolution• Responsible in conducting LMS end user training/briefing to new internal and external stakeholders on current and new functionalities.• Took lead in exploring and introducing new initiative in using technologies to improve and streamline current processes like, using QR code for e-Attendance for training, using e-Evaluation for training, as well as provide knowledge sharing with other business units within the company interested in learning and using concept.• Appointed Team Lead for the Crisis Support Team (CST) to help lead a team on deployment to train stations during disruption to train service and render support to affected commuters. Show less

• Supervised a team of Learning Management System (LMS) admin officers to ensure the accuracy in the capturing of training and competency records in the system • Responsible for the regular reviewing and implementation of both internal and external procedures/processes to promote the adoption and usage of the SuccessFactors LMS to enhance work productivity and streamline administrative processes and procedures • Partnered key internal and external stakeholders to implement… Show more • Supervised a team of Learning Management System (LMS) admin officers to ensure the accuracy in the capturing of training and competency records in the system • Responsible for the regular reviewing and implementation of both internal and external procedures/processes to promote the adoption and usage of the SuccessFactors LMS to enhance work productivity and streamline administrative processes and procedures • Partnered key internal and external stakeholders to implement new system features, conduct system testing, maintain access rights, resolve system issues, as well as conduct LMS end user training • Proposed and implemented new digitisation initiatives that leverage on technologies to improve and streamline current processes• Took lead in exploring and introducing new initiative in using technologies to improve and streamline current processes like, using QR code for e-Attendance for training, using e-Evaluation for training, as well as provide knowledge sharing with other business units within the company interested in learning and using concept.• Part of the Crisis Support Team (CST) that is deployed to train stations during disruption to train service to render support to affected commuters. Show less

• Responsible for the day-to-day operations and end-user training, as well as adoption rate of multiple systems – Learning Management System (LMS), Student Administration Management System (eSAM), and Customer Relations Management System (CRM) • Proposed and implemented new digitisation initiatives that leverage on technologies to improve and streamline current processes • Conceptualised and developed classroom and e-learning materials for the implementation of blended… Show more • Responsible for the day-to-day operations and end-user training, as well as adoption rate of multiple systems – Learning Management System (LMS), Student Administration Management System (eSAM), and Customer Relations Management System (CRM) • Proposed and implemented new digitisation initiatives that leverage on technologies to improve and streamline current processes • Conceptualised and developed classroom and e-learning materials for the implementation of blended learning delivery • Represented the company in overseas engagement and sharing on learning and system management at Deakin University Show less

• Responsible for the development, design, testing, implementation, day-to-day operations and maintenance/adoption rate of multiple computerized systems – Learning Management System (LMS), Training Administration System (TAS), and Customer Relations Management System (CRM), as well as Corporate Website • Conceptualized and developed training materials on system enhancements for end-user training • Participated with Programme Management Administration, Finance, system vendors… Show more • Responsible for the development, design, testing, implementation, day-to-day operations and maintenance/adoption rate of multiple computerized systems – Learning Management System (LMS), Training Administration System (TAS), and Customer Relations Management System (CRM), as well as Corporate Website • Conceptualized and developed training materials on system enhancements for end-user training • Participated with Programme Management Administration, Finance, system vendors and other Government agencies in the audit process for computerized systems Show less

• Partnered key internal and external stakeholders to implement new system features on Wizlearn LMS, conduct system testing, maintain access rights, resolve system issues, as well as conduct LMS end user training • Performed regular reviews on internal processes, as well as proposed and implemented new digitization initiatives that leverage on technologies to improve and streamline current processes • Liaised and supported Wizlearn and other affiliated schools on Wizlearn LMS… Show more • Partnered key internal and external stakeholders to implement new system features on Wizlearn LMS, conduct system testing, maintain access rights, resolve system issues, as well as conduct LMS end user training • Performed regular reviews on internal processes, as well as proposed and implemented new digitization initiatives that leverage on technologies to improve and streamline current processes • Liaised and supported Wizlearn and other affiliated schools on Wizlearn LMS issues • Performed other related duties such as maintenance of school website, managing daily IT/AV operations, overseeing the school's Media Club, conducting basic photography, videography, video-editing and other IT/AV skills training for students, as well as the procurement and tracking of school’s IT equipment inventory Show less