Gary Quinton Email & Phone Number

From education to electronic imaging, I have always seen computers as a means to an end. I have developed my interest both in how they do it, and what one can do with them; in the process achieving an understanding of the user interface, applications, and optimization of desktop systems. Knowing that productivity can be increased when companies and their employees understand their computers and software, and find innovative ways to improve their implementation to better serve their clients, I have developed my talent as a technical support specialist with practical application of inventive and proven solutions that maximize productivity. • Customer interactive level 2 and 3 support for both Windows and Mac OS X.• Support for large installations in enterprise and laboratory environments.• Apple Certified ACSP Support Professional• Apple Certified Associate: Integrating Mac OS X into Windows Active Directory.• Management of departmental computer moves, adds and changes. I have over fifteen years experience supporting large numbers of diverse clients in financial services, medical and military research, graphic and Web design, publishing, sales and marketing, legal, and security compliance. Providing support for Microsoft Office, Outlook, Lotus Notes, Quark Xpress, Adobe Creative Suite, Parallels virtual machines, McAfee endpoint encryption, Windows, Mac OS-X, and iOS. Experience with TCP/IP, Ethernet, HTML, VPN, software and hardware deployments, and remote access tools for systems management of both desktops and servers.I have been responsible for projects involving everything from software roll-outs to building servers. I evaluate and recommended software and hardware for the departments I support. I maintain software volume licensing databases, and manage user accounts on McAfee Endpoint Encryption Console, JAMF, Mac OS-X Server and Windows Active Directory. I have documented policies and procedures to accomplish the above in a team setting.Specialties: Support for medical and bio-pharma researchers, financial services, publishers, graphic artists and Web designers • Macintosh OS X and iOS in the enterprise • Windows XP, and Windows 7 based PCs. • Lotus Notes and Microsoft Outlook email client support • Symantec Anti-Virus Corporate Edition Console management, and McAffe Endpoint (Safeboot) • Mac OS X-Serve based file and application servers •Remote access tools for systems management of both desktops and servers

Listed skills include Technical Support, Active Directory, Servers, Networking, and 35 others.