-Member of the Senior Leadership Team with a special responsbility for the PR arm of the business -Overseeing the running of all PR accounts and maintaining strong client relationships-Agency lead for customer service and client feeback -Ensuring that all PR opportunities for clients are maximised through horizon scanning and newsjacking-Representing Prominent at local networking and business events to establish a good knowledge of the Suffolk business community-Responsible for generating and converting new business leads -Responsible for reviewing agency capacity, income and productivity for the PR arm of the business

-Account Management for a selection of B2B and B2C clients -Creation and implementation of PR plans-Generating new and exciting campaign ideas for clients-Leading client meetings -Project management including distribution of tasks-Hosting internal team briefings -Monthly reporting including media coverage and social media analysis

This role taught me the basics of PR and PR strategy while working alongside the senior team to deliver marketing activity on a range of B2B and B2C clients

-To develop and implement the Peer Networks learning and development programme with selected facilitators to over 209 individual businesses between April 2021 to March 2022-Team leadership of the Peer Networks Coordinators, to oversee the organisation, promotion and delivery of virtual/face to face Peer Networks learning and development programme of events-To work in partnership with New Anglia LEP, local authorities across Norfolk and Suffolk, business support providers including Chambers of Commerce and the private sector to support economic, business and employment growth in the region

-Responsible for coordinating The Peer Networks Programme at the New Anglia Growth Hub. A virtual networking programme designed to support up to 250 businesses across Norfolk and Suffolk. -Working closely with the in house marketing team to generate leads for the programme resulting in recruiting over 160 businesses since September 2020. -Taking the lead on creating and cementing relationships with local business owners over the phone whilst identifying the support they need before joining the programme.-Overseeing the running of 19 business peer groups alongside my two colleagues by arranging weekly and bi weekly virtual calls and additional support throughout the 9 week programme. -Communicating weekly with the Programme organisers to report on programme results and continuously look at ways it can improve. -Generating fresh ideas to promote the programme online and via social media.-Updating colleagues on programme at quarterly team meetings to encourage referrals and share the success of the programme so far.

-Managing and planning the coordination of all events taking place at The Pearson Room - taking clients from initial enquiry to fully delivering the event on the day.-Maximising sales and delivering strategic marketing activity to increase revenue to meet proposed budgets and targets set by the company Marketing Director.-Managing social media platforms, scheduling engaging posts and creating innovative content-Line managing a team of three event and reservation coordinators-Producing monthly event reports to analyse booking trends and generated revenue-Leading and presenting at weekly management meetings to brainstorm and implement marketing strategies for the upcoming months.-Building long lasting client relationships with local businesses and PA’s in Canary Wharf such as HSBC, EY, JP Morgan and KPMG by hosting Quarterly networking events to showcase our venue & event space

-Supervised the sales and operations for weddings, group dinners and other large events for all five Cubitt House venues by taking clients from initial enquiry to delivering the event on the day and subsequent follow up-Communicated effectively between clients, front of house staff, and kitchen teams ahead of all events to ensure a seamless experience for all attendees-Built and maintained long-term relationships with individuals and corporate clients to strengthen retention of future business -Project managed and hosted networking events, such as press launch evenings, venue showcases, and summer street parties -Represented the events team during weekly product development meetings to help improve the quality of our service for all customers -Worked closely with the marketing team to formulate promotional strategies for all Cubitt House venues-Presented sales figures at monthly senior management meetings combined with new initiatives and operational processes to drive growth