Grace Egan Email & Phone Number

Greater Denver Area

Responsible for management of Comcast advertising initiatives within the Spotlight organization

Charlotte, North Carolina Area

Vice President, Technology Solutions and Project Management Office (12/2001-present) Responsible for Time Warner Cable’s Media Sales technology and new advanced advertising product development. This includes new technology development such as IP-based ad insertion, digital solutions for Online, VOD and Interactive advertising product. Responsible for implementation of Media’s data strategy for business intelligence, client data and advertising addressability. Responsible for Media Sales Project Management Office, including management and implementation of new products, operational improvements and sales force automation.Selected Results:• Launch of IPTV Ad Insertion for VOD and Linear content – first in the industry!• IPTV Ad Insertion on Connected Devices – iOS, Android, Smart TV’s, Roku, and game stations• Launch of Data Driven Intelligence – for business intelligence, client insights and addressability• Technical Emmy for Video On Demand Dynamic Ad Insertion – lead TWC 4 person team• “Top 50 Women in Technology” 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 – CableFax

Broomfield, Colorado

Vice President, Engineering Product Management (5/2002 –12/2011) Broomfield, COResponsible for Time Warner Cable’s development and implementation of new products that provide rich content on multiple devices and screens. Product areas include home networking solutions, Interactive Program Guide and advanced search, IPTV, and interactive advertising. Product management responsibilities include requirements definition, user experience design, customer usability testing and product implementation. Additional product lifecycle responsibilities include systems integration and test, and product support. Selected Results:• Launch of Time Warner Cable’s New Interactive Program Guide to 14 Million Customers• Invention and launch of Networked DVR Technology – won Technical Emmy• Development and Implementation of Interactive Applications and Advertising • “Woman of the Year in Technology” in 2008 – Women in Communications & Technology (WICT)• Betsy Magness Leadership Institute Fellow – Class XV – 2007• Member SCTE, CTAM and WICT

Colorado Springs, Colorado

Executive Manager, Sales Force Automation (6/2000-5/2002)Responsible for corporate-wide sales force tool automation program. This program included creation of new sales process and tools for over 10,000 domestic and international sales managers. Responsible for requirements, sales process analysis, sales tool design and integration. Selected Results:• Created new Sales “dashboard concept” utilizing single platform and data base• Increased Sales Revenue by $25M/year through shortened sales cycles and accelerated revenue• Drove Cost Savings of $8M/year by increasing Sales re productivity.• Re-Engineered Sales Process away from “tools dependent” approach to a “process centric” strategy. • Executive Leadership Training – Completed 1 year Dale Carnegie Program (2002)Senior Manager, Software Engineering (3/1998-6/2000)Responsible for team of 45 software, requirements and test engineers who developed and delivered software solutions for the Conferencing division. Utilized technologies such as 3-tier client server development, JAVA on the client and C++ services. Selected Results:• Developed complex Video Scheduling and Reservations System – replacing manual process• Created Web-based Reservations System for Audio, Video and Web Conferencing Products• Developed Call Center-wide Trouble Ticketing and Tracking System for 1400 Operations Reps • Managed systems integration of MCI WorldCom and Darome Teleconferencing businesses. Responsible for execution of consolidation of billing systems, reservations, commissions and revenue tracking systems utilizing a “best of breed” process.• Managed Customer Migration between Darome and MCI conferencing systems• Created and Launched a Single Product Suite to merge MCI and Darome product marketing• Top “Masters Award” at MCI

White Plains, New York

Manager, Field Operations – Western Region (1993-1995)Managed remote and local Field Operations managers. Team was responsible for 90 remote POPs (point of presence) sites. Team was responsible for location analysis, build out, installation and daily operation of all server hardware, software, telecommunications facilities and remote management software. Selected Results:• Responsible for Vendor Management for Prodigy Sites. Developed Regional Bell and Long Distance phone company relationships to provide services and support for over 200 Prodigy sites. • Performed audit of telecommunications services (backbone and local line charges). Resulted in cost avoidance of $18M.• Drove availability of all sites to all time high of 99.8%.Sr. Staff Analyst, Network Operations (1987-1993)Joined start-up company and was responsible for creation of new Network Control Center team. Created network trouble-shooting, monitoring, testing and reporting processes. Defined network availability metrics, remote site management and new software delivery process for Prodigy remote sites. Selected Results:• Created metrics for network, hardware and software availability. Created reporting system to monitor key issues and resolutions.• Created requirements for remote site management including automation for network recovery, new applications delivery, hardware upgrades and maintenance.

Ms Telecommunications & Computing Management, Telecommunications

Bachelor Of Business Administration (Bba), Accounting And Finance