From bitter to better, mindless to mindful. In finding the unknown knowledge I wasn’t aware of, I also found the potential hidden within. Life is a series of survival games. It is a diversified spectrum of processes and experiences due to our preconceived ideas. What does survival mean in our current times? Survival instincts that were developed thousands of years ago are still driving our day-to-day circumstances, including our social interaction, workplace behaviour and leadership. Today there are no mammoths and wild beasts to fight – yet we very much still feel the need to function highly in survival mode. If we are better equipped with the right kind of knowledge, insights, information or tips to live this life then perhaps there can be more to living than survival. To prosper and to thrive, we need to learn how to live, especially towards achieving sturdy mental health. Often we simply do not know where to begin. We can get caught in the labyrinth of life with the desire to seek an end to every suffering. Still, the lack of action and understanding becomes the stumbling block and stagnation to the progress and liberation we actually deserve. Ancient wisdom, philosophy and profound scientific facts hold the answers we seek. Every book, story and tale carries the power to inspire and to heal. From Fail to Grace is my intention and attempt to tell the audience the story of my spiritual journey where healing and liberation became my new reality made possible by the learnings and practices I managed to instil from every experience, book and author. I believe it can help make a small difference to the life we need to live. Available for online order here:https://www.bookxcess.com/products/from-fail-to-grace-my-journey-of-self-actualisation Kindle edition here:https://www.amazon.com/author/gracegan Audiobook edition here:https://play.google.com/store/audiobooks/details/Grace_Gan_From_Fail_to_Grace?id=AQAAAEASLntueM

Responsible for the planning and execution of all marketing activities for BBW across Malaysia and international markets.

1. To work closely with the MD to optimize revenue opportunities within the agency at large.2. To oversee and lead teams within the company in driving towards both the agency and client's business goals and objectives.3. To ensure top-quality and smoothness across delivery for all teams involved:- Account Servicing 1 (ATL, Campaign work, and OOH).- Account Servicing 2 (BTL and in-store support).- Brand Experiential (on-ground and virtual event activation).- Digital team (Dotcom, analytics and all digital projects).- Creative.4. To input into the strategic direction and associated tactics of client accounts based on astrong understanding of their marketing and business objectives.5. To obtain client feedback and drive increases in client satisfaction and engagement.6. To negotiate beneficial and competitive rates across all out-of-scope work and contracts with project PIC.7. To manage tracking and reporting of performance to ensure team accountability and quality of service.8. To promote the company’s purpose and vision and ownership of its values and strategic objectives.9. To contribute to the development of a culture with the intent to strengthen the company's ability in attracting and retaining good talents.10. To carry out all duties in accordance with company policies and standards.11. Acts as a positive role model through exemplary conduct of behavior and mentoring the team to help them with their individuals’ growth.

1. Taking lead in client’s campaign, marketing and advertising strategies while maximizing business opportunities.2. Responsible for meeting business KPIs and development of business plan.3. Leading a team to provide the utmost level of client service.4. Liaising with clients at a senior level on a day-to-day basis.5. Promoting the expansion of business with existing clients.6. Working with other senior managers or partners to generate new accounts.7. Completing projects to a specific schedule and within an agreed budget.8. Manage clients and partners, efficiently and strategically.9. Managing team given target and revenue.10. Ensuring all administrative/paperwork is done accordingly throughout the team.

1. Took lead in overseeing the Astro, Innisfree, and Fox Sports account along with 2 Account Manager and 1 intern.2. Responsible for digital project management and brand activation.3. Manage all aspects of the client business by providing superior customer service while maximizing business opportunities.4. Responsible for meeting business KPI’s and development of business plans.5. Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and of the application to business challenges.6. To manage and steward a healthy relationship with all third parties and vendors we partner with.7. Work with analytic partners to gauge media performance and KPIs to determine the extent to which the original objectives and strategies were met.

1. Implementing company policy while developing strategic planning for the company alongside my business partner.2. Took charge of human resource-related work.3. Managing the company's P&L together with my partner and finance lead.4. Team coaching on a monthly basis (1 on 1 session).5. Was the client servicing and activation lead.6. Responsible for new business development to ensure company sustainability and growth.

1. Manage and oversee all on-going projects within the company.2. Responsible for New Business Development.3. Manage team overall performance and KPI review.4. Manage finance and costing documentation required for every project.5. Oversee the company's day-to-day operations.6. Work closely with my Managing Director in developing strategic planning for the company, and in generating company policy across all execution.7. Managing and mentoring the team on a monthly basis (1 on 1 session).

1. Client servicing and project management.2. Assist my GAD in selected projects or campaigns.3. Event planning and activation.4. Participated in brand plan development alongside the client and the team.5. Responsible to conduct market research and site visits to ensure deliveries are executed properly across the nation.6. Managing a team of Junior Executives and Interns.7. Ensuring all administrative/paperwork is done accordingly throughout the team.

Medium: Digital1. Responsible for assigned sales targets.2. Explaining the benefits of the medium, using statistics on readership or viewing figures to media partners and clients with the intent to help stretch their ringgit and better optimize their budget.3. Prospecting and developing new client relationships.4. Developing media proposals and delivering convincing sales presentations.5. Making actionable and insightful recommendations based on the client's needs.6. Resolving sales or delivery issues, and providing supportive after-sales service.

Medium: Radio1. Responsible for assigned sales targets.2. Explaining the benefits of the medium, using statistics on readership or viewing figures to media partners and clients with the intent to help stretch their ringgit and better optimize their budget.3. Prospecting and developing new client relationships.4. Developing media proposals and delivering convincing sales presentations.5. Making actionable and insightful recommendations based on the client's needs.6. Resolving sales or delivery issues, and providing supportive after-sales service.