Grace Joseph Email & Phone Number

London, Gb

London Area, United Kingdom

Auckland, New Zealand

▪ Key operator in the NZ trade marketing function and developed / recommended best trade-led activities / trade marketing strategies.▪ Streamlined all channels of communication that contributed to the timely execution of Red Bull initiatives at internal, trade, or shopper level.▪ Aligned and coordinated sales and marketing activities, while strengthening professional relationships, which improved collaboration, and efficiency / performance across departments including communications, brand, sales, logistics, finance, and special customer insight teams.▪ Close collaboration with On Premise Marketing Manager to join forces on key campaigns and always on POS / visibility tools. ▪ Maximised engagement with customers and agencies, which resulted in increased customer satisfaction, and drove innovation across the business.▪ Project managed the implementation, development, and adaptation of POS tools.▪ Identified opportunities and challenges; quantified the opportunities; prioritised and provided solutions to overcome the challenge or maximise the opportunity with a category lens.▪ Management of entire trade marketing budget, including accurate and timely forecasting.

Auckland, New Zealand

• Lead the shopper marketing function across all customers and a wide portfolio of 37 categories across New Zealand and Australian grocery markets.• Deliver shopper marketing plans as defined by and aligning with brand marketing strategy, channel strategy, customer strategy and category strategy, including cross-category Masterbrand activationse.g., national consumer promotion.• Management of entire shopper marketing budget, including accurate and timely forecasting.• Developed and introduced centralised activity calendar, standardised shopper activity/NPD go-to-market timeline and templates.• Managing relationships with Cartology, New World Direct, Malcove storage and distribution, shopper and print agencies.• Support brand team to seek, create and develop new business opportunities to build brand consumption with a category lens.• Introduced review process to set KPIs and measure performance and impact of initiatives, including but not limited to ROI, basket size, HH penetration and frequency. Conducts deep dive analysis leveraging customer data to understand the key drivers.• Working closely with the field team to ensure they receive all material and POS on time and take feedback on board.

Auckland, New Zealand

• Leading the category review process for the Lifestyle Beverages category portfolio with specific customers and running a monthly category review meeting (CRM) with key internal stakeholders.• Ongoing analysis of category performance and drawing out key insights and recommendations from the data.• Supporting and developing the point of purchase (POP) vision and executional plan which delivers key objectives as per the category strategy.• Compiling category and shopper led selling stories for Key Accounts and Field Sales to support business objectives and deliver category growth.• Execute shopper marketing plans as defined by and aligning with the category strategy, brand strategy, channel strategy and customer strategy.• Working on Shopper POS development, from managing key visuals with creative agency to print and distribution• Support the Shopper Manager with A&P budget planning and owning the monthly financial accruals process.• Be the key contact for internal alignment between Key Accounts, Field Sales and Brand Marketing across both OOH and Grocery as the facilitator of the Commercialisation process and monthly meeting.

Copper Mountain, Colorado

• Employed a comprehensive understanding of the lodging inventory at Copper Mountain in order to match accommodations with the needs of free independent travellers, while setting clear and accurate expectations.• Applied tried and true sales techniques to convert the customer and book all available products relevant to the ski resort, such as ground transportation, ski/snowboard lessons, tubing, lift tickets, day-care, rental equipment, rental cars, pass products, and other 3rd party activities.• Consistently placed in the top five salespersons throughout the season, coming in first in March 2019.• Maintained a leading position on the sales board for "Dollars per Minute", pertaining to the ratio of sales volume to average call times.• Demonstrated an excellent attention to detail by maintaining a QC of 100%.• Answered inbound telephone calls and properly addressed customer inquiries and complaints in a timely manner while adhering to Copper Mountain policy.• Utilised Visual1, Inntopia, and RTP to construct accurate reservations.

Auckland, New Zealand

Wynyard Quarter

• Administering the distribution of dividend, interest and PIE tax payments across several currencies.• Daily processing of term deposit interest payments.• Monitoring of SLA targets.• Assisting with stock & bond reconciliation across various systems.• Distribution of adviser communications – AGM and trading updates.• Administer Corporate Actions within the AGATE (CRM) platform.• Administration of proxy voting.• Maintained 100% accuracy rate with distribution of income.• Implementation of bulk sundry upgrades to the payment process of term deposits.

Mechanics Bay

• Educating school and adult groups about how to be safe at the beach in the settings of classrooms, on the beach and in the ocean - including sun safety, rip currents and surf safety, being mindful and respectful of other beach-goers, environmental responsibility, etc.• Leading a group of educators by organising the lesson structure, risk management, administration of paperwork, taking full responsibility of large groups of children/adults.• Always being aware of surroundings and prepared for assisting in rescues and searches, if required.

Mechanics Bay

• Orchestrating emergency services such as Maritime Police, Coastguard, St Johns Ambulance, Westpac Rescue Helicopter, Fire and Rescue etc. for beaches when emergencies occur.• Taking detailed reports from all patrolled beaches in the Northern Region via radio and entering results into the database for statistical analysis within Surf Lifesaving Northern Region and the media.• Liaising with the media regarding incidents of public interest.• Maintaining a calm and collected attitude while dealing with stressful, life-or-death scenarios.• Assisting Coastguard in any means necessary when required.

Ponsonby

Auckland, New Zealand

I voluntarily dedicate much of my spare time to handling the booking and membership aspect of our student-run business, liaising with our own members, other lodges on Mt Ruapehu and outside groups, such as churches, schools etc.

Auckland, New Zealand

Organising events both in Auckland and at our lodge on Mt Ruapehu. UASC is a student-run organisation with a committee made up of volunteers, and my role was essential for generating revenue to be invested back into the club and helping our members have amazing experiences while part of a tight-knit community.

Bachelor Of Arts/Commerce Conjoint, Marketing, Management, Geography, And Media, Film And Television

Activities and Societies: Auckland University Boat Club | Competitive Rower University of Auckland Snowsports Club | Avid Skier.

Education record