Grace Le Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

- Procurement and purchasing of wholesale design goods from international and local vendors- Fostering and maintaining relationships with brands and sales reps- Costing, entering and receiving merchandise and monitoring product performance and inventory levels- Product educating and supervising sales staff - On brand merchandising and stock evaluating of product on sales floor- Developing and generating digital content for online store and social media- E-commerce fulfillment and special client requests

North Vancouver, British Columbia, Canada

- Managing the day to day administration of the shop & Guest Services Staff- Project and meet monthly, quarterly, and annual sales goals, by working with the Gallery Buyer & Financial Controller to manage both revenue targets and shop expenses- Enter and receive merchandise, and monitor product performance and inventory levels - Operate and manage the Store’s POS station, including troubleshooting basic functions, and updating and maintaining software and hardware- Work closely with the Gallery’s Financial Controller to reconcile sales and financial reports for month end and access quarterly & annual inventory totals- In collaboration with the Marketing Manager, create and populate online Gallery store- Complete client special orders by phone/email and follow through on all customer sales and inquiries- Manage the Guest Services Team, to supervise a high-performing customer-facing and service-oriented front-line Gallery team by coaching and motivating staff to achieve sales goals- Merchandise the shop and Pop-Ups to consistently deliver the Polygon branded vision in-store- Liaise with corporate partners to offer customized shopping and corporate gifting- Generate and post on-brand social media content

North Vancouver, British Columbia, Canada

- Provide the public with information about The Polygon’s donor and Member programs, as well as about the organization’s artistic programs, educational offerings, events, and retail products- Provide friendly, knowledgeable guest services to all visitors- Support Admission and Membership goals by encouraging donations- Process Admission, Membership, and gift shop transactions- Provide operational support for special events (internal and external), and occasionally act as an event liaison during external events on evenings and weekends- Provide additional support to the Development team as needed.

Greater Vancouver, British Columbia, Canada

- Surpassed daily sales objectives reaching weekly top sales in the region by creating a personal customer service experience - Provided a creative and organized space for costumers by designing and merchandising shoe displays.- Worked as a team member from the stock room to the sales floor stocking shoes, and processing and packaging online orders and maintaining the store - Handled large sums of cash for the recount and balance of daily revenue

Victoria, British Columbia, Canada

- Attained SPH, surpassing the company's sales objective by attending to the personal needs of multiple customers- Educated Customers on care instructions and additional product knowledge- Maintained sensitive garments and leather materials through steaming, folding and reshaping, exceeded in maintaining the Company's standard to create an inviting boutique environment - Handled high volumes of cash and credit transactions as a Cashier and surpassed customer's expectations scheduling private shopping appointments