As a Customs Operations Specialist at Article, I oversee the import/export processes and compliance for the fast-growing online furniture retailer. I have more than five years of experience in logistics and operations management, including three years as a Logistics Coordinator and one and a half years as a Logistics Specialist at Article. I have contributed to enhancing the FTL scheduling matrix, training multiple logistic coordinators, devising and implementing several SOPs, and becoming a SME on everything related to US - Canada cross-border processes. I am passionate about delivering exceptional customer service, optimizing supply chain performance, and collaborating with diverse and talented teams.
Listed skills include Customer Service, Third Party Logistics, Transportation, Logistics, and 27 others.