Grace Lim Email & Phone Number

Singapore

• Identify potential candidates and ensures an engaging and optimal experience for employees
• Conducts background checks on selected candidates, review the recruitment processes and deliver orientation sessions for new hires
• Conducts the employee engagement surveys, analyses data collected and implements initiatives to enhance employees' engagement levels and well-being
• Provide necessary support for staff training programs

• Develop and implement Standard Operating Procedures (SOPs) in selection, assessment, hiring of potential candidates, on-boarding and off-boarding processes
• Handle recruitment and selection process which includes drafting of job descriptions, posting of job advertisements, sourcing of talent through various platform, arranging for interviews, participating in interviews.
• Other HR related correspondences

• Managing customer relations and qualifying all inbound enquiries before channelling it to relevant Account Manager
• Creating SOPs, organising and maintaining Customer Relationship Management systems, Business Development systems and tools
• Collate BD data/reports for Business Development Head concerning functional performance in sales results and people

• Recruitment and on-boarding of candidates for various job postings
• Manage the career development of officers in the Civilian Schemes through various platforms such as postings and secondments
• Business partner for officers (across schemes of service) in selected MHA HQ Division, to look into and provide timely delivery of HR support

• Ensured training assessment records, supporting documents and internal documents were updated and compliant with WDA standards, enabling a smooth audit process
• Worked closely in partnership with all areas of business to provide administrative support that enables various departments to effectively deliver successful workshops to clients
• Formulated and analyzed Post Workshop Executive Reports by providing qualitative and quantitative analysis and feedback for clients

• Designed Email Direct Mailers for IBF Connect, Technology and Operations event, which attracted over 100 practitioners
• Negotiated with suppliers and vendors to produce company collateral, establishing a good vendor relationship
• Collaborated with Events Department in event registration and payments enabling a seamless experience for attendees

• Facilitated training programmes on Service Innovation Framework for Maybank by delivering an inspired learningexperience for attendees
• Assisted visually impaired colleague with cold calling and drafting of emails to strengthen potential client engagement,resulting in new business clients
• Administered employee claims and prepared cheques for employee reimbursements, ensuring that employees are accurately remunerated

• Established and liaised with food vendors on a daily basis, strengthening and maintaining a good vendor relationship
• Supervised and coached new interns by providing them a positive onboarding and learning experience
• Initiated and created standard operating procedures allowing new employees to learn efficiently and work effectively

Bachelor Of Business Management, Major In Organizational Behaviour And Human Resources

Diploma In Integrated Events And Projects Management; Certificate In Digital Media Creation

Activities and Societies: Chinese Music Cultural Club, SP International Students Club, SP Infocomm Club, SP Open House, School of.