In this role I developed my Personal Assistant skills.I acted as a secretary to the Managing Partners Executive Assistant. This role included diary management, time management and email and file dictation, along with preparing meeting materials, setting up conference rooms and taking notes. I organised firm wide lunches by liaising with event venues to confirm company requirements get fulfilled. This role was key to maintain smooth back-office functions to promote efficient business operations.

· Using Contracts List, liaise with Operations Managers, Catering Managers and School Business Managers to arrange the annual kitchen deep cleans. Keep the database up to date entering booking dates etc.· Work with General Manager and liaise with external clients to arrange cleaning schedules etc.· Ensure that the movement sheet is distributed to the Board of Directors.· Liaise with the team leaders to ensure all stock is replenished ready for the week ahead.· Keep accurate stock records, placing orders in a timely manner.· Book overnight accommodation when necessary.· Keep accurate Petty Cash records, ensure the excel spreadsheet and receipts are submitted to the Finance Department· Keep staff records up to date including sickness, absence, holiday records. · Compile weekly salary records for approval by the Managing Director, before sending them to the HR department.· Manage the incoming and outgoing daily correspondence, distribute where necessary in a timely manner.· Deal with day to day documentation i.e. delivery notes, goods invoices and liaise with the Finance Department when necessary.· Liaise with the Finance Department with regard to raising sales invoices on a weekly basis.

Hollistar of the month twice. Organised stock and merchandise to keep necessary levels for sales demand. Communicated product value, quality and style to educate and entice customers. Built brand awareness through social media and Hollister app for myself to improve my knowledge of the brand and current styles and trends. Provided customer service using extensive knowledge of hollister as a brand and used the brand loyalty scheme available to customers to further do so. Stock trained and have full knowledge of almost all functions in the store.

Maintained high levels of good hygiene and customer satisfaction in all settings of my time catering with AVE in settings such as Festivals, Funerals, Weddings and Club dinners. Cleaned down tables and kitchen surfaces to a UK hygiene rating standard. Customer service skills that I had acquired from my time in retail was transferable in this role in both cafe and face to face customer settings. Efficiency was vital to the hospitality industry and being able to adapt to changing environments at different events was important for me to maintain to a high level.

Used product knowledge, sales abilities and customer relations to drive substantial sales increased in luxury handbags to a specific client. Maintained a detailed understanding of current high fashion trends to expertly guide customer purchases. Maintained a detailed understanding of current high fashion trends to expertly guide customer purchases. Fostered relationships with customers to expand customer base and enhance loyalty and retention.

Opened, shelved and merchandised new products on visually appealing and organised displays for optimal sales promotions. Assisted with cleaning duties to maintain high standards in sore presentation and hygiene. Experienced in the opening of tills and cash up at the end of the day along with opening and closing of the store. Accepted and processed cash, cheque and card payments.