My primary responsibilities include making major corporate decisions, managing the overall operations and resources of Mpilonhle Wellness, acting as the main point of communication between the board of directors (the board) and corporate . I am responsible for setting the strategy of the company, spearhead its vision, be ready to react to challenging situations. I founded Mpilonhle Wellness in 2017 and it has seen growth in the broad client base including major corporates and the Healthcare… Show more My primary responsibilities include making major corporate decisions, managing the overall operations and resources of Mpilonhle Wellness, acting as the main point of communication between the board of directors (the board) and corporate . I am responsible for setting the strategy of the company, spearhead its vision, be ready to react to challenging situations. I founded Mpilonhle Wellness in 2017 and it has seen growth in the broad client base including major corporates and the Healthcare industry including state departments. I am surrounded by a very creative and innovative team which has led to the expansion of our wellness service offering from wellness events to opening a Primary Healthcare Clinic,, a Nursing Agency with a network of over 500 nurses nation wide, Home Based Care services for Woundcare and IV Infusions, COVID19 testing and ,Vaccinations, and Back to Work wellness services. As the CEO I am responsible for developing and championing the organization's strategy which is a key differentiator to disrupt markets, focus investments and teams and fuel success. Show less

Responsibilities: * I was required to manage the clients' expectations and Service Level Agreements in all aspects in consideration of internal company activity, and SPN processes including client directives. * I was responsible for managing the relationship between my company and the client * It was necessary for me to align the client's strategy to company activities, whilst contributing to, and developing reports required by the scheme. * My… Show more Responsibilities: * I was required to manage the clients' expectations and Service Level Agreements in all aspects in consideration of internal company activity, and SPN processes including client directives. * I was responsible for managing the relationship between my company and the client * It was necessary for me to align the client's strategy to company activities, whilst contributing to, and developing reports required by the scheme. * My portfolio involved contribution to membership growth and retention, enhancing relationships between the client scheme and the company. * I ensured success of year-end processes and quality assurance. This included the interpretation, analysis, presentation, of reports * In addition to participation in scheme and service provider network forum meetings, relevant feedback was provided. I ensured deliverables and action points, whilst coordinating effective performance management. It was my duty to review internal company activities, providing regular monitoring and feedback to the scheme. * My position was responsible for optimising efficiencies within the liaison team, service provider network processes, and internal business units for the management of the communications process. Show less

•As the Senior Manager, I was required to balance operations and projects. This involved managing projects according to project management methodology/principles. • I assisted the Managing Director to grow market share by providing input to initiatives that would establish new business. Strategies were developed to enhance product and marketing in order to grow market share. •I managed tasks, activities, and resources allocated in accordance with operational requirements, ensuring that… Show more •As the Senior Manager, I was required to balance operations and projects. This involved managing projects according to project management methodology/principles. • I assisted the Managing Director to grow market share by providing input to initiatives that would establish new business. Strategies were developed to enhance product and marketing in order to grow market share. •I managed tasks, activities, and resources allocated in accordance with operational requirements, ensuring that projects and operational management were balanced and efficient. •In terms of the financial value of work, I managed the total cost of employment within budgetary constraints, whilst planning and managing salary structures, incentives, and budgetary items. It was necessary for me to ensure that the department attained annual financial targets. •From an operational involvement, clinical and financial risks were effectively managed. I implemented health risk management in the area of operations by collaboration with the Beneficiary Management department in order to improve outcomes targets.•Human capital was optimised through reward and recognition within policy guidelines. I managed the human resource capacity to support service or production, whilst ensuring effective rewarding of excellent performance, and a staff incentive structure.•It was necessary for me to manage client relationships with schemes by providing support in relation to product offerings, client interaction and communication Show less