Responsible for researching, prospecting and qualifying clients and providing freelance social media management services.• Use of cold outreach techniques for LinkedIn, email, and phone.• Qualifying my own leads.• Conducting discovery calls to leads.• Scheduling meetings to discuss pain points.• At times offering a trial service to increase engagement.• Providing social media management services with the goal to improve client traffic, client sales, and client revenue.• Social media management services: website SEO audit, podcast show notes copy, e-commerce store SEO, email copy event letters, blog posts, landing pages, and sales funnels copy.Other training experiences:Responsible for completing the rigorous CourseCareers training course and certification in technology sales, for the Sales Development Representative/ Business Development Representative role. (Certified April 2023).• CourseCareers consisted of video lecture lessons, multiple quizzes, and reading of supplemental training materials: “How to Win Friends and Influence People,” “Fanatical Prospecting,” and “SPIN Selling.”• Joined Discord to learn the best-practiced paths to success of students in my cohort.• Studied and role-played cold calls using SPIN and BANT on Sundays and Wednesdays.• Learned cold calling and cold outreach techniques for phone, emailing, and LinkedIn.• Learned and practiced prospecting through an online prospecting project.• Learned and practiced Introduction to the CRMs Salesforce and Hubspot.• Completed live recorded online final exam for certification. Obtained Certification.

Recent care coordination work as a mobile case manager with Healthy Connect has allowed me to better understand the barriers Clients and Patients face when seeking resources to meet their basic needs. I have been able to build my case load in this start up from 0-35 consistent clients. We have collaboratively created treatment plans and are seeing good results with health improvement for physical and mental health.

Clinical work at South Bay Guidance Center has allowed me to develop and practice multiple skills helping clients with pervasive mental illness to connect and engage in psychiatric treatment services. Building rapport with clients through assessments, individual therapy and positive group environments has allowed me to be involved with meeting treatment plan goals as well as the goals of the client in their process of recovery. By the end of my work at South Bay Guidance Center I was carrying a large high risk case load with new clients as well as continuing monthly care coordination and weekly individual therapy.Current therapy sessions have allowed me to develop ISTDP therapy skills, implement telephonic and online services in sessions and to follow up with multiple ACT level clients. Group therapy sessions have provided me with experience engaging clients in services and referring them to recommended sessions where they obtain psychoeducation and practice coping skills in a community environment. Screening, assessing, and discharging clients have helped me gain experience in tracking and executing treatment plan goals.