As a individual; passionate about helping others achieve their goals ad dreams.A team leader who leads by service and example; through encouragement and mentorship. An accomplished versatile and results-driven professional with a proven track-record in overseeing, as well as personally managing clients’ accounts, increasing and improving collections that ultimately benefits Kenya Commercial Bank; the organization I represent.Many years of experience in the field has created necessary exposure, acquiring requisite skills and knowledge for handling diverse clientele and situations effectively and conclusively.Under my leadership, we have managed to make our customers feel at home with us and in return meet their obligations as required.