Grace Putney Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Responsible for managing remote teams of globally based Content Specialists across retail, environmental, and other varied brands to support social media strategy and community management.As a client facing representative of ICUC Social:-Maintain consistent client communication to develop relationships-Ensure deliverables are met-Execute and adhere to SOWs-Work side by side with Contract Fulfillment Managers to provide and collect all documentation and access required to provide seamless account management. -Actively work to retain and renew business-Work alongside internal and external teams to provide social engagement direction-Ensure that different social platforms are performing optimally (tech agnostic)-Provide strategy and social performance insights as necessary-Facilitate in setup and implementation of new opportunities and clients-Set target KPIs-Ensure the moderation team is on track to hitting proposed numbers and adhering to SLAs-Develop efficiencies within the team workflow and brand social presence

Charlotte, North Carolina Area

-Membership sales and up-sells-Working knowledge of studio policies, protocols, and fitness expectations-Build and maintain client relations-Studio space maintenance-Manage clientele profiles, contracts, and class enrollment-Promote brand awareness and deliver class package information-Inform clients of current offerings and encourage additional class purchasesThe Bar Method is an industry leader in the rapidly growing barre-based fitness niche; it has been transforming lives since 2001. Bar Method classes are built on the practice of dance conditioning, the science of physical therapy and the pace of interval training, making it the most targeted and effective body-sculpting workout.

Charlotte, North Carolina Area

-Created end-to-end implementation plan for new, re-written Analytics software platform-Completed cross-training on multiple products and associated implementation tasks-Manage Analytics and Registration software implementation projects for school districts country-wide -Collaborate regularly with product management on features and updates -Communicate with leadership and executive team on state of products and project statuses -Create and analyze project utilization reporting via Netsuite and Salesforce -Project tracking via Smartsheets and daily communication with client via phone, email, Zoom/WebEx-Think independently and analyze for solutions throughout PowerSchool products

Roanoke, Virginia Area

-Process all Assessment and Analytics implementation events and updates accurately and efficiently-Closely work with clients through implementation project-Successfully handle multiple projects and tasks simultaneously-Clearly and concisely communicate via phone, e-mail, WebEx-Think independently and analyze for solutions

Roanoke, Virginia Area

PowerSchool Group acquired Interactive Achievement in February 2016, creating an Assessment and Analytics department of PS. My role as Client Services Specialist continued under this department.

Roanoke, Virginia Area

-Assisted with the implementation of software for new clients and management of sites for existing clients.-Supported data management for new and existing clients.-Produced digital resource content and edited materials for client use.

Spartanburg, South Carolina

-Recruitment and management of college student ambassador program-Internal Relations and collaboration with college Admissions staff to coordinate and host events for current and prospective students-Managed public relations of Ambassador program with college faculty, staff, and current students

Roanoke, Virginia Area

-Observed news reporters and producers in the process of composing, editing, and presenting stories-Worked with digital content manager on social media and company website

Roanoke, Virginia Area

-Created and executed social media plan, controlling and monitoring social media update schedule-Edited and managed YouTube account and photos for social media updates

Spartanburg, South Carolina

-Assisted owners with planning and facilitating major events-Deposited funds, performed research, and communicated with clients, vendors and city officials-Managed social media channels, edited web pages for content, and wrote press releases

Roanoke, Virginia Area

-Worked with and educated more than 60 children ages 2-6-Interacted and collaborated with 8-10 employees to plan activities to coincide with weeklyschedules

Bachelor'S Degree, English/Economics

Activities and Societies: Dean's List; Sigma Tau Delta English Honor Society; Wofford College Bell Ringer Scholar; National Honor Society.

High School

High School