Big Box Storage was sold to Storage Mart in October 2016, I worked in the UK Managment Team, communicating and working with the US Managment Team for 6 months to ease the transition.

I started working for Big Box Self Storage in 2004 working in one of the stores in Brighton, when I joined there were 6 stores in the Big Box portfolio. Over my 12 years with Big Box I worked over a number of store locations, and worked my way up through all store based roles, including Managing 5 stores...two of which were acquired in the acquisition of Absoulte Self Store in 2013, when we accuired a 43,000SqFt store in Worthing and a smaller store in Uckfield, taking our portfolio to a total of 15 stores across the UK. Starting point of the large store in Worthing when I took over was 86% occupied with a yeild figure of £15, over the course of 18 months managing I got this store to 96% occupied and increased the yeild to £26. Following this, I moved into a Training role, working closely with the Managment Team, designing a training programme for staff, as well as internal training courses, I worked closely with all store managers discussing and monitoring staff training. My greatest results have always been achieved, by rolling my sleeves up and gettng in to stores to demonstrate to staff, how to achieve maximum conversions of all new leads handeled, by understaning our customers and the life events they are going through, which drive their need for storage and reason for contacting us, and then how best to advise the customer how self storage can best help them, in their situation. I worked closley with store teams to bring out the best in each member, to achieve maximum results for them selves and most improtantly the buiness. This role also involed working in a small team, rolling out and coaching new operational proceedures.