Grace Roulet Email & Phone Number

San Jose, CA, US

San Jose, California, United States

San Jose, California, United States

- Launched and currently maintain e-commerce shop hosted on Etsy. - Proactively research trends to drive e-commerce traffic and sales.- Organize inventory, scheduling, business licensing, and small-business management.- Design merchandise, marketing, packaging, and branding with Procreate, Photoshop, Illustrator, InDesign, & Canva.- Designs carried in.

San Jose, California, United States

Workplace:- Presented a professional and welcoming first point of contact for visitors, employees, vendors, stakeholders, and candidates alike across approx. 1000 monthly in-person interactions.- Managed and resolved employee requests via Jira, Slack, email, and front desk, ensuring timely completion and high satisfaction while managing multiple projects..

Los Gatos, California, United States

Workplace:- Created a consistently welcoming lobby environment for employees, vendors, stakeholders, and candidates alike.- Assigned, monitored, and completed employee requests via Zendesk and ServiceNow ticketing systems, Slack, email distribution lists, and front desk walk-ups including virtual kiosk.- Conducted weekly campus walkthrough with an eye on.

Dallas-Fort Worth Metroplex

- Utilize calendar management to coordinate and prioritize projects.- Actively track invoices, expenses, mileage, and progress.- Present project briefs to clients in a confident manner and track feedback to ensure precise adherence to design briefs.- Seek out information about design trends and client target markets. - Adapt to unexpected deadline and.

Dallas/Fort Worth Area

Administrative & Operational:- Overhauled shipping process to optimize daily operations and logistics.- Maintained confidentiality to protect sensitive information about collaborations prior to launch.- Cultivated partnerships with vendors, sales reps, and customers via weekly e-mail and phone correspondence.- Identified process gaps in tracking and.

Dallas/Fort Worth Area

- Train in operations and receiving- Handle cash and deposits through company protocols- Provide clear feedback and coaching for Sales Ambassador’s development in sales- Participate enthusiastically in store contests, trainings and meetings to help our store reach goals- Maintain store’s key performance indicators through enforcing specific behaviors to.

Waco, Texas Area

- Receive and process shipments of clothing and home goods.- Visual merchandising and pricing- Aid with expansion of business to second boutique under a new brand name.- Attend wholesale markets to assist buyer with pulling products for both boutiques.

Waco, Texas Area

- Use customer service skills to ensure each customer has a positive experience.- Manage time to balance front of house and serving duties with daily chores.- Utilize Point of Sale to process orders, close open checks, and manage personal sales/tips.- Promoted to summer manager in May of 2016.- Design poster for restaurant's anniversary party event.

Waco, Texas Area

- Contact prospective Baylor students and newly accepted students- Use Microsoft Dynamics CRMs Recruiter Software in recruiting efforts to locate and document contacts and phone conversations- Maintain extensive knowledge about Baylor University and the Waco community- Assist approximately 18 prospective students per 4-hour shift by giving information.

Waco, Texas Area

- Manage Copy and Print Center while ensuring customers were checked out in a timely manner.- Process print jobs large and small with often conflicting deadlines.- Assist customers with designs ranging from business cards and posters to wedding invitations and books.- Process orders including lamination, shredding, binding, large scale printing, and custom.

Baylor University

- Spread awareness across campus about Zipcar brand.- Assist customers with signing up for program and trials.- Recruited student leadership to take advantage of their free memberships.- Organize tabling events.- Maintain communication with remote program managers via weekly check-in calls with students across the country.

Waco, Texas, United States

- Drive awareness, engagement, and excitement over Spotify across Baylor campus.- Utilize strategic partnerships, sponsored events, and word-of-mouth marketing.- Part of nationwide team of 1000 campus influencers.

Austin, Texas Area

- Greet and check customers in for their appointments.- Manage front desk, book appointments, and answer multi-line telephone.- Maintain cash register.- Complete daily cleaning duties.- Began process of building cloud-based customer database.

Austin, Texas, United States

- Introduce people to the Austin City Limits Live Archive iPad app.- Collect e-mails for further contact from Rockify.tv about the app.- Maintain knowledge about app and Austin City Limits Live to answer customer questions.- Display app function to potential customers using live beta version of app.

Austin, Texas, United States

- Utilize customer service skills to promote brand values while ensuring customer orders were processed in a timely manner.- Manage cash register.- Provide a sense of community among customers and co-workers.

Austin, Texas, United States

- Assist customers with grocery orders by bagging their items and carrying orders to their cars as needed.- Answer customer questions about products and organization.- Promote brand values and a sense of community among customers and staff.

Bachelor Of Science In Family Consumer Science, Apparel Merchandising, Business Administration, 3.27

Activities and Societies: Sing Alliance (2013 - 2016), Baylor in Paris - Summer 2014, Baylor Apparel Professionals (2014 - present), Alpha.

Master Of Public Affairs, Public Administration, 4.0

Activities and Societies: Certificate of Diversity and Inclusion - Spring 2021Completed 18 credit hours (two semesters) of coursework.

Graphic Design