Grace Samuel Email & Phone Number

Ottawa, Ontario, Canada

Dubai, United Arab Emirates

• Handling administrative tasks for the Business Development Unit of Arabian Adventures (DNATA DMC).
• Drafting itineraries for travel agents and tour operators as part of familiarization trips to UAE.
• Managing the schedule diaries of managers for events such as ATM (Arabian Travel Market), ITB Berlin etc.
• Handling ground operations such as booking of hotel accommodation, transfers, site visits etc for BDU clients.
• Handling and keeping track of leave records of employees.
• Handling managers’s duty travel claims, expenses, medical records etc.

Abu Dhabi, United Arab Emirates

• Booking of city tours, safaris, ATT visits etc.
• Drafting itineraries, tours & safaris keeping in mind the expectations of the customer.
• Promoting and selling tours and safaris and other excursions,
• Being key contact for issues faced by Emirates Holidays Guests.
• Recording discrepancies and taking measures to rectify the problem.
• Acting as a work coach for new employees.

Abu Dhabi

• Worked as a first contact point for client GASCO (company) on behalf of the contractor.
• Maintaining a filing system that supports efficient information management.
• Proper recording of document transmittals as well as other type of correspondences.
• Distribution of documents, tracking and reporting on document review for progress of work.
• Allocates and controls document numbering system for project work.
• Work in co-operation with project manager to ensure project progress status.

• Conduct research, compile data, and prepare papers for consideration and presentation by committees and boards of directors.
• Prepare responses to correspondence containing routine inquiries.
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
• Set up and oversee administrative policies and procedures for offices or organizations.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Commerce (B.Com.), Commerce