Grace Whipple Email and Phone Number

Oversaw and facilitated the implementation of training initiatives to promote organizational excellence; tracked completion status of training workshops and checklists; lead training workshops for development of staff; performed new hire orientations and onboarding; Created and revised training programs to promote organizational goals; assisted with regular HR tasks to provide excellent service to staff

Assistant to the Director of Data and Process and the Human Resources Manager; maintained training programs to ensure the best possible training pathways; lead new hire orientations to welcome new members of the team; lead training and certification programs to uphold company's core values; tracked training and certification program completion status to ensure organizational excellence; assisted HR manager with regular tasks including reference checks, vacation carryover processing, and more to provide excellent HR processes to the organization; created and improved several HR processes to create clear, efficient processes for the benefit of staff

Assistant to the Director of Data and Process; maintained training programs to ensure the best possible programs; lead all new hire orientations to welcome new members of the team; lead training and certification programs to uphold company's core values; tracked training and certification program completion status to ensure organizational excellence

Upheld corporate standards, beliefs, and policies through day-to-day activities and behavior; Collaborated with fellow associates to provide across the board exceptional service to customers; formed personal relationships with customers and co-workers to better understand and assist with needs and concerns.

Worked part-time while attending school as a full-time student in order to pay for education expenses; provided education opportunities to children on compassion, empathy, integrity, and ethical behavior.

Managed transactions for both merchandise and medication; handled customer questions and concerns about merchandise and medication in a compassionate and calm manner; managed confidential customer information contained in multiple databases; coordinated with other staff members to provide personable and timely interactions for customers; trained new associates on company policy and systems.