Grace Chew Email & Phone Number

Singapore

Singapore

Singapore, Singapore

Our Product Intelligence Platform helps modern product teams understand and collaborate on user behavior to improve digital experiences in real-time. We serve thousands of customers including ShopBack, HubSpot, Disney, Twitter, Microsoft, Samsung, GAP, Adidas, Instacart, PayPal, Intuit, Postmates, and Cisco.#1 Product Retention Playbook in the industry#1 Product Conference in the industry - Amplify

Singapore

-Acting as the key contact person managing a portfolio of clients in APAC region in the deployment of LiveMore@Work, building and maintenance of quality and successful business relationships with clear communications supporting customers to achieve success in their wellness goals. -Build and plan B2B content marketing strategy to engage users-Ensuring a fluid LiveMore@Work onboarding process of clients and establish a trusting relationship with employees through direct address of problems and questions on product and services. -Arranging meetings and calls with prospects and managing sales invoices-Monitoring of success criteria, sending weekly notifications, analysing user engagement, reviewing and monthly reporting of customer company and keeping the client updated to increase adoption, ensure retention, and deliver satisfaction-Pilot strategic campaigns through analytical challenges and activities aimed to improve employee holistic wellness and happiness in and out of work/-Interact and coordinate with the sales team and other staff members in other departments working on the same account-Identify new up-sell opportunities within existing accounts to retain a client-account manager relationship

Singapore

-Conceptualising, scripting and editing for LiveMore, a holistic self-developmental app-Writing and distributing content to promote LiveMore's brand, activities and products-Managing of Social Media platforms of LiveMore including conducting live interviews with qualified specialists -Liaison between the organization, the public, and the media to ensure that the brand remains top of mind-Working to the branding of company, to edit and tell stories of the features of the company-Illustrations of social media content and content infographics, posters-Wordings and Language of the app-other ad-hoc administration

Singapore

-Handle SEA-regional bookings-Managing HR matters, employee services, office administrative duties-Office Maintenance and attending meetings with regards to building and parking services -Guiding VIP and guest-Organize mailing and courier of important documents and parcels

Singapore

-Represented JAL in Singapore's 60th anniversary interacting with ministers and press.-Japanese language-Trained in ditching and use of AED-Adaptable, flexible and quick thinking to act decisively with a variety of onboard related situations.-Active in cultivating a collegial atmosphere working as a team on board in the aircraft, building an emotional safety net with all crew and ensuring no passenger deplanes unsatisfied.-Ensuring no short-cuts taken with regards to the aspect of safety and life of a single passenger, adhering to safety protocols and performing security checks.-Experienced in communicating with people from all walks of life

Degree

A' Levels

Activities and Societies: Modern Dance - SYF 2013

O' Levels

Activities and Societies: St. Hilda's Wind Orchestra Symphonic Band - Flautist & Piccoloist SHWO - SYF 2010

Education record

Activities and Societies: Violin Club