Grace G. Email & Phone Number

- Provided internal and external customer service to employees, vendors, and stakeholders by being a first responder to People Ops inbox- Created team building initiatives in a fully remote environment- Built out onboarding process and managed background checks, created and ran new hire orientation, I-9 completion and assisted with offboarding- Managed employee health benefits, welfare programs, and staff appreciation initiatives- Tracked employee referral incentives and other People Ops programs- Confidentially maintained the company filing system, assuring accuracy, compliance, and reworking system for functionality- Created and ran monthly staff meetings, as well as twice annual, all-day L&D training days and other ad-hoc projects such as employee wellness and satisfaction surveys- Created informational one-pagers for company-wide distribution- Created operational instructions and learning materials- Worked collaboratively with all departments leads and c-suite executives

Chicago, Illinois, United States

- Collaborated with hiring managers to understand the needs of roles to be filled- Exhibiting my passion for DEI by participating in ERGS to better assess candidate and company needs on a cultural level - actively worked towards building a diverse and qualified candidate pipeline- Developed and revised specifications and job descriptions- Managed entire recruiting lifecycle - sourcing, interviewing, hiring, onboarding- Provided an exemplary candidate experience through consistent and empathetic communication- Performed routine administrative duties such as scheduling, correspondence, managing calendars, pulling reports, and liaising with other departments

Chicago, Illinois, United States

- Coordinated appointments, meetings, and managed staff calendars across multiple time zones- Coordinated travel and accommodations for executives- Oversaw all office services by organizing procedures, procurement, and designing filing systems- Produced budgets and expense reports- Assisted Hearst Magazine team with coordinating interviews for open requisitions- Worked in ATS to support administrative recruiting functions- Facilitated I-9 completion, onboarding paperwork, and background checks of new employees- Provided administrative support to prominent account directors and project managers on creative projects