Creative, Brand and AdvertisingClients - Balter, Deloitte Consulting, Deloitte Digital Marketing

• Responsible for the rollout of nationwide digital campaigns and social media content creation.

• Maintains a clean, organised inventory and displays of rotating seasonal clothing and accessories• Anticipate customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction• Happily guide customers through the process of successfully finding their ideal styles• Actively stays informed about the latest sales offerings, loyalty programs and update to company’s app• Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time• Actively overseeing inventory and efficiently replenishing shop floor • Conducted streamlined and efficient management of quality control to fulfil company’s online orders• Liaise with Store Manager, Assistant Store Manager, Department Management, and Floor Supervisor to ensure shop floor or stock room is to its highest standard

• Ensuring the building environment and residents meets regulatory standards and by-laws• Responsible for management and correct use of common property• Creation of Building Management Reports for Executive Committee and Annual General Meetings to retain information on contractors, job orders, and discussions regarding the greater developments and improvements for the residential complex• Liaise and inform tenants, owners, Strata Managers, and Executive Committee of all building updates incl. Changes to building interiors/exteriors, by-laws

• Used extensive knowledge of the existing marketplace and competitors to identify and develop unique selling propositions• Researched, planned, briefings and executed professional digital marketing campaigns that successfully enhanced visibility of business• Managed business’ social media marketing and campaigns• Reviewed business’ website, Facebook and Instagram accounts for necessary changes or updates• Proposed creative solutions and pitched ideas to build online communities and sustain existing user relationships• Creation of social media content using programs such as Figma, Photoshop, Illustrator and Spark AR

• Curated visual merchandise and ensured that all sales presentation materials are prepared to meet company guidelines• Contacted customers to answer basic procedural questions or to gauge their level of satisfaction with the company• Collaborated with the other sales representatives to actively monitor and ensure orders are completed in a timely manner• Reported inventory or service matters to senior management and the appropriate Account Manager• Achieved targeted KPIs and daily/weekly budgets by upselling products with its respective services• Skilfully monogrammed leather/non-leather goods, securing repeat attendance by customers• Regularly updated customer records in the company database

• Assisted showroom staff with tasks such as general admin duties, media sends outs, media kits, processing returns, merchandising the showroom and general PR tasks

• Demonstrated ability to greet customers in a friendly and enthusiastic manner, present menus, make food recommendations, and provide detailed answers to questions regarding food and beverages• Gained hands-on experiences with setting tables and organizing decorative preparation• Firsthand experience with cash registers and competent at accepting credit card payments. • Basic food preparations• Handling Uber/Foodora orders

• Is responsible for ensuring the provision of fresh, quality products, friendly and efficient service and maintaining clean and well-presented facilities for our valued customers,• Demonstrated ability to greet customers in a friendly and enthusiastic manner, present menus, make food recommendations, and provide detailed answers to questions regarding food and beverages,Firsthand experience with cash registers and competent at accepting credit card payments,• Demonstrated ability in utilising fryers and cooking machinery, assembling of food, managing food preparation, and storage/stock preparation,• Major team player and leader in all situations, assisting managers and adhering to all safety procedures.

• Demonstrated ability to greet participants in a friendly and enthusiastic manner and provide detailed answers to questions regarding the research project,• Highly adept in administrative skills involving bookkeeping, maintaining and managing records properly and transcribing audio files.