For the sociable modern dog parent who love the finer things in life. Offering a wide variety of products for your pet - from luxury dog treats, cheeky human apparel, handmade dog accessories to trendy toys. Our premium collection enables pet owners to shop with confidence!• Opened brick-and-motor (pop up) storefronts, leveraging innovative experiential concepts to enhance customer engagement• Establish strategic partnerships that expand the customer base and increase brand visibility, leading to a customer retention rate of 70%• Created a customer-centric approach across all business operations, ensuring seamless omnichannel experiences that exceed customer expectations and enhance brand reputation• Conceptualized and executed a diverse range of events and markets, cultivating a vibrant pet community• Lead product innovation and marketing strategiesshoppetphoria.comContact: hello@shoppetphoria.com

• Support CEO on business operations while striving to keep the business productive, efficient, and organized at all times• Proficiently managed budgets ($500K+) while overseeing multifaceted projects to ensure seamless execution and optimal resource allocation• Implemented project management tools to enhance existing workflows and communication within teams, resulting in improved efficiency and a more streamlined project execution process

• Built and trained a team of 8 Marketing Account Managers to develop long-lasting relationships with clients (500+ total, bringing in $500k+ MRR) by delivering high-quality marketing results• Designed and implemented efficient workflows to streamline operations and enhance product• Increase client retention by finding ways to improve internal processes and efficiencies• Helped Real Estate Agents develop and implement their websites

Main point of contact for 65 of Luxury Presence most high-profile clients — the world’s most successful real estate agents and their teams. Making sure I understand their business, brand, and vision. Taking my clients through their website build and implementation, marketing strategy, launch, and monthly reporting. While owning the roles of Implementation Manager, Project Manager, Marketing Expert, and Account Manager.

• Managed end-to-end marketing campaigns, including digital, social media and traditional channels, consistently exceeding client expectations• Fostered strong client relationships by serving as the primary point of contact, ensuring effective communication and understanding of client goals and objectives• Collaborated seamlessly with cross-functional teams, facilitating smooth information flow and project management

In my role as a project manager, I coordinated internal teams to accomplish our clients' initiatives on time, on budget, and within contract scope.• Engaged in each project meaningfully from start to finish, including strategy, content creation, design, and development• Managed client and team relationships to create a positive, productive environment• Provided regular, timely updates to our partners to ensure we're always on the same page• Kept track of time and budget considerations to boost profitability and client ROI• Ran multiple meetings each week to thoroughly and efficiently accomplish agenda items• Troubleshooted and adjust timelines as necessary to maintain productivity when faced with unexpected curveballs

• Develop, implement and manage marketing materials for 10, House of Blues, B2B locations & eCommerce• Ensure monthly promotions are delivered on time and activated accordingly• Research, follow trends and develop informed retail marketing strategy to execute against• Plan digital marketing campaigns including, web, SEO/SEM, email, social media and display advertising• Collaborate with National Marketing team, supporting teams and vendors to launch campaigns on time and on budget• Cultivate relationships with field marketing managers to ensure maximum exposure to conceptualize new and innovative strategies for promotion• Manage events and plan various Corporate events and conferences• Conceptualize events for Gear Shop locations• Analyze key KPIs and provide recommendations based off KPIs in order to optimize all profits• Develop and present data driven post-event and monthly recaps highlighting the ROI for Senior Management• Project manage, manage budget and design new store renovations of existing locations• Introduced, launched and managed Artist Series - both in venue and eCommerce• Partner with National Buyer to develop, drive and execute promotional marketing programs as well as in-store POS, promotional literature, innovative displays and merchandise strategies• Assist with product development and weekly merchandise launches• Customer focused with strong written and verbal communication skills

• Coordinated internal resources and third parties/vendors for flawless execution of projects• Created print and digital content for 10 House of Blues Gear Shop locations• Learned product development by partnering with national Buyer• Managed changes to project scope, project schedule and project costs using appropriate techniques• Lead on new store openings and renovations of existing locations• Developed and implemented a new value-channel program: BluesBusters

•Ordered and managed inventory for 10 House of Blues Gear Shop locations• Redesigned and project managed House of Blues Gear Shop eCommerce site• Admin tasks for Retail Experience, Vice President

-Assisted and supported marketing team in various campaigns, reports and projects-Created budget summaries for marketing campaigns

-Managed client information to understand consumer base -Provided fashion knowledge to tourists and local clients that enter the boutique -Worked with studio purchasers to ensure celebrity acknowledgment of brand

-Ensured repeat business via outreach to new and established clientele-Consistently meet and exceeded individual sales goals-Managed daily cash reconciliation at high-volume flagship

-Monitored inventory control; processed weekly shipments-Maintained a visually appealing storefront, including: changing mannequins and various cleaning duties-Facilitated informal staff trainings to impart product knowledge to new team members and increase sales

-Deliver friendly, traditional customer service to establish customer regularity-Provide fashion sense for my customers to help them build their wardrobes-Achieve hourly sales goals to increase sales and commissions

-Lead a team of seven crew members throughout the shift-Attend to customers in a unique way with a smile while quickly fulfilling orders-Ensured all Marketing materials were up and to corporate standard