Grace Wang Email & Phone Number

Madison, WI, US

• For the sociable modern dog parent who love the finer things in life. Offering a wide variety of products for your pet - from luxury dog treats, cheeky human apparel, handmade dog accessories to trendy toys. Our.
• Opened brick-and-motor (pop up) storefronts, leveraging innovative experiential concepts to enhance customer engagement
• Establish strategic partnerships that expand the customer base and increase brand visibility, leading to a customer retention rate of 70%
• Created a customer-centric approach across all business operations, ensuring seamless omnichannel experiences that exceed customer expectations and enhance brand reputation
• Conceptualized and executed a diverse range of events and markets, cultivating a vibrant pet community
• Lead product innovation and marketing strategiesshoppetphoria.comContact: hello@shoppetphoria.com

• Support CEO on business operations while striving to keep the business productive, efficient, and organized at all times
• Proficiently managed budgets ($500K+) while overseeing multifaceted projects to ensure seamless execution and optimal resource allocation
• Implemented project management tools to enhance existing workflows and communication within teams, resulting in improved efficiency and a more streamlined project execution process

• Built and trained a team of 8 Marketing Account Managers to develop long-lasting relationships with clients (500+ total, bringing in $500k+ MRR) by delivering high-quality marketing results
• Designed and implemented efficient workflows to streamline operations and enhance product
• Increase client retention by finding ways to improve internal processes and efficiencies
• Helped Real Estate Agents develop and implement their websites

Main point of contact for 65 of Luxury Presence most high-profile clients — the world’s most successful real estate agents and their teams. Making sure I understand their business, brand, and vision. Taking my clients through their website build and implementation, marketing strategy, launch, and monthly reporting. While owning the roles of Implementation.

• Managed end-to-end marketing campaigns, including digital, social media and traditional channels, consistently exceeding client expectations
• Fostered strong client relationships by serving as the primary point of contact, ensuring effective communication and understanding of client goals and objectives
• Collaborated seamlessly with cross-functional teams, facilitating smooth information flow and project management

• In my role as a project manager, I coordinated internal teams to accomplish our clients' initiatives on time, on budget, and within contract scope.
• Engaged in each project meaningfully from start to finish, including strategy, content creation, design, and development
• Managed client and team relationships to create a positive, productive environment
• Provided regular, timely updates to our partners to ensure we're always on the same page
• Kept track of time and budget considerations to boost profitability and client ROI
• Ran multiple meetings each week to thoroughly and efficiently accomplish agenda items

Beverly Hills, California, United States

• Develop, implement and manage marketing materials for 10, House of Blues, B2B locations & eCommerce
• Ensure monthly promotions are delivered on time and activated accordingly
• Research, follow trends and develop informed retail marketing strategy to execute against
• Plan digital marketing campaigns including, web, SEO/SEM, email, social media and display advertising
• Collaborate with National Marketing team, supporting teams and vendors to launch campaigns on time and on budget
• Cultivate relationships with field marketing managers to ensure maximum exposure to conceptualize new and innovative strategies for promotion

Los Angeles, California, United States

• Coordinated internal resources and third parties/vendors for flawless execution of projects
• Created print and digital content for 10 House of Blues Gear Shop locations
• Learned product development by partnering with national Buyer
• Managed changes to project scope, project schedule and project costs using appropriate techniques
• Lead on new store openings and renovations of existing locations
• Developed and implemented a new value-channel program: BluesBusters

Los Angeles, California, United States

• Ordered and managed inventory for 10 House of Blues Gear Shop locations
• Redesigned and project managed House of Blues Gear Shop eCommerce site
• Admin tasks for Retail Experience, Vice President

Los Angeles, California, United States

-Assisted and supported marketing team in various campaigns, reports and projects-Created budget summaries for marketing campaigns

Beverly Hills, California, United States

-Managed client information to understand consumer base -Provided fashion knowledge to tourists and local clients that enter the boutique -Worked with studio purchasers to ensure celebrity acknowledgment of brand

Glendale, California, United States

-Ensured repeat business via outreach to new and established clientele-Consistently meet and exceeded individual sales goals-Managed daily cash reconciliation at high-volume flagship

Glendale, California, United States

-Monitored inventory control; processed weekly shipments-Maintained a visually appealing storefront, including: changing mannequins and various cleaning duties-Facilitated informal staff trainings to impart product knowledge to new team members and increase sales

Madison, Wisconsin, United States

-Deliver friendly, traditional customer service to establish customer regularity-Provide fashion sense for my customers to help them build their wardrobes-Achieve hourly sales goals to increase sales and commissions

Middleton, Wisconsin, United States

-Lead a team of seven crew members throughout the shift-Attend to customers in a unique way with a smile while quickly fulfilling orders-Ensured all Marketing materials were up and to corporate standard

Bachelor'S Degree, Business Management

Associate Of Arts (Aa), Merchandise Marketing