Grace Groover Email & Phone Number

Mclean, VA, US

Silver Spring, MD

In this role, I provide direct support to client executives in a number of capacities. This high-visibility position with the client provides the opportunity to build relationships with everyone in the office, requiring all interactions to be pleasant, efficient, and effective. Knowledgeability, resourcefulness, and responsiveness are key. Some of the.

Arlington, VA

Client Services: being the point of contact to run our Qualtrics based 360º leadership assessment, debriefing clients on their results, verifying data and delivering reports as requested by clients, interfacing with clients via phone and email in a timely mannerKnowledge Management: developing graphics to accompany new thought leadership, cataloging past.

Arlington, VA

Provide administrative support to multiple executives including, but not limited to: travel arranging, expenses, managing calendars, managing contacts, event coordination, editing, formatting and printing materials, office maintenance, research, shipping and fulfillment, client relations software, some accounts payable duties, some content creation, and.

Frederick, MD

Responsible for correspondence with customers via phone and email. Helped design, price, and enter orders for custom covers and rentals. Tracked inventory. Processed online orders. - More than quadrupled booth rentals by assessing customer needs to provide the best rental service possible, creating policies and procedures to ensure quality and consistency..

Frederick, MD

Required an in-depth understanding of the company in to resolve a variety of questions accurately for both stores and direct customers. Assisted customers with rental issues. Handled a variety of situations including payments, explaining contract terms, and setting up transactions for individuals, stores, and schools. - Handled up to 100 calls per day..

Frederick, MD

Document Control/Payment Processing clerk. Processed payments, updated customer information, and reviewed contracts for detail accuracy. Sorted and filed folders. Handled other administrative duties as needed.