Cx Data & Insights Team Leader (Manager)
Current
Jul 2024 - Present
AeroLeads people directory · profile
Grace Johnson Email & Phone Number
Data Science leader passionate about driving value through data insights, MS Business Analytics
at
Gusto
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Data Science leader passionate about driving value through data insights, MS Business Analytics
Location
Denver, Colorado, United States
Company size
Who is Grace Johnson? Overview
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Quick answer
Grace Johnson is listed as Data Science leader passionate about driving value through data insights, MS Business Analytics at Gusto, a with 1 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Grace Johnson.
Grace Johnson previously worked as CX Data & Insights Team Leader (Manager) at Gusto and Data Science Manager - Product, CX, Operations at Sling Tv. Grace Johnson holds Master'S Degree, Ms Business Analytics from University Of Minnesota - Carlson School Of Management.
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Gusto
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Profile bio
About Grace Johnson
As a data science manager at Sling TV, I led a team of data scientists and analysts to deliver insights and solutions that drive business growth and customer satisfaction. I have a master's degree in business analytics from the University of Minnesota - Carlson School of Management, where I learned how to apply advanced data science techniques to real-world problems. I have over three years of experience in data science and business intelligence, working on projects such as customer segmentation, churn prediction, recommendation systems, and dashboard development. I have strong skills in data science, data visualization, and statistical data analysis, using tools such as Python, R, SQL, Tableau, and Power BI. I am passionate about finding innovative ways to leverage data to create value for customers and stakeholders, and I enjoy collaborating with cross-functional teams to deliver impactful results. I am always eager to learn new skills and technologies, and I strive to keep up with the latest trends and best practices in data science.
Listed skills include Problem Solving, Leadership, Project Planning, Open Mindedness, and 20 others.
Current workplace
Grace Johnson's current company
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Gusto
10 roles
Grace Johnson work experience
A career timeline built from the work history available for this profile.
Data Science Manager - Product, Cx, Operations
Jul 2023 - Dec 2023
Senior Data Scientist - Marketing, Operations
Sep 2022 - Jul 2023
Business Intelligence Data Scientist Ii
Sep 2021 - Sep 2022
Analytics Student Consultant
Client: Fortune 500 Company (Global leader in water, hygiene, and technologies)• Developed machine learning models using Python and TensorFlow to prioritize sales leads based on the likelihood of conversion to assist the sales team in efficiently increase new customers by 58% .• Spearheaded the design of a reporting dashboard and associated data pipeline using Power BI to deliver actionable insights to the end-user.Client: Hennepin county• Compiled descriptive data from 5+ different sources (e.g. census, survey) to increase snap (nutrition program) participation by an estimated 55% in 8 unexpected tracts.• Created an interactive map to visually compare food shelf presence and snap usage using extracted location features (coordinates).Client: Large Shopping Mall (Exploratory Analytics)• Optimized resource allocation for a large shopping mall by identifying capacity issues in customer call data across time and day of week and proposing changes to shift timings.
Jun 2019 - Sep 2021
Data Scientist
• Optimized distribution routes by detecting anomalies in the accuracy of estimated delivery windows over time and proposed a change in timing standards to save nearly 10k hours of service time over 3 months.• Analyzed and reported SEO findings through collaboration with the marketing director with subject matter experts, leading to a 7% increase in website traffic over the course of 2 months. • Engaged with senior executives, product managers, sales managers, and data architects to iteratively develop analytical projects and deliver ad hoc data analysis reports (Jupyter Notebooks and Rmarkdown).Tools: Python. R, anomaly/ outlier detection techniques, statistical tests, and network analysis
Feb 2020 - Sep 2020
Mis Case Competitor
Represented the Carlson School MIS program at the Global Business Case Competition in Seattle, WA. Created an Excel model to help determine an expansion strategy for Amazon’s Grab-and-Go stores by collecting and compiling information on 200 countries and implementing a simple sorting technique.
Oct 2018 - May 2019
Corporate Development Intern
• Compiled financial data on 300+ competitors to identify industry trends, and presented to the CEO and CIO.• Prepared presentation materials for two Fortune 200 companies which helped develop successful partnerships.
May 2018 - Sep 2018
Administrative Services
• Increased student satisfaction by quickly responding to problems/ questions on the phone and email daily.• Documented Employee workshop evaluations on Microsoft Excel, and established key areas of improvement to share with the director of admissions.• Sorted and inputted data using Salesforce, a cloud computing software to streamline student relationship management.
Mar 2017 - Sep 2017
Strategic Development Intern
• Analyzed the energy grid market through advanced research on websites such as IBIS world and Hoovers, and form conclusions into reports to present to the CEO. • Reviewed and edited an investor proposal for a fortune 200 company. • Observed strategic decision making by top management while actively participating in projects for innovation.
Jul 2017 - Aug 2017
Team & coworkers
Colleagues at Gusto
Other employees you can reach at gusto.com. View company contacts for 1 employees →
SH
Sanovia Harris
Colleague at GustoSurprise, Arizona, United States
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FV
Femke Van Schoonhoven
Colleague at GustoGreater Victoria Metropolitan Area, Canada
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Mike Lee
Colleague at GustoSan Francisco Bay Area, United States
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CP
Camay Polarchy
Colleague at GustoSt Cloud, Florida, United States
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FD
Frank Devoe
Colleague at GustoNew York, United States
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CM
Chaitra Mayya
Colleague at GustoSan Mateo, California, United States
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CB
Cody Blake
Colleague at GustoDenver, Colorado, United States
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AP
Ami Patel
Colleague at GustoDenver, Colorado, United States
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RG
Rachel Gudino
Colleague at GustoLos Angeles Metropolitan Area, United States
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DS
Derek Small
Colleague at GustoDenver, Colorado, United States
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Sanovia Harris
Colleague at GustoSurprise, Arizona, United States
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FV
Femke Van Schoonhoven
Colleague at GustoGreater Victoria Metropolitan Area, Canada
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ML
Mike Lee
Colleague at GustoSan Francisco Bay Area, United States
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CP
Camay Polarchy
Colleague at GustoSt Cloud, Florida, United States
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FD
Frank Devoe
Colleague at GustoNew York, United States
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CM
Chaitra Mayya
Colleague at GustoSan Mateo, California, United States
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CB
Cody Blake
Colleague at GustoDenver, Colorado, United States
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AP
Ami Patel
Colleague at GustoDenver, Colorado, United States
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RG
Rachel Gudino
Colleague at GustoLos Angeles Metropolitan Area, United States
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DS
Derek Small
Colleague at GustoDenver, Colorado, United States
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2 education records
Grace Johnson education
Master'S Degree, Ms Business Analytics
University Of Minnesota - Carlson School Of Management
Bachelor'S Degree, Marketing, Business Analytics
University Of Minnesota - Carlson School Of Management
FAQ
Frequently asked questions about Grace Johnson
Quick answers generated from the profile data available on this page.
What company does Grace Johnson work for?
Grace Johnson works for Gusto.
What is Grace Johnson's role at Gusto?
Grace Johnson is listed as Data Science leader passionate about driving value through data insights, MS Business Analytics at Gusto.
Where is Grace Johnson based?
Grace Johnson is based in Denver, Colorado, United States while working with Gusto.
What companies has Grace Johnson worked for?
Grace Johnson has worked for Gusto, Sling Tv, Carlson Analytics Lab, Pedigree Technologies, and University Of Minnesota - Carlson School Of Management.
Who are Grace Johnson's colleagues at Gusto?
Grace Johnson's colleagues at Gusto include Sanovia Harris, Femke Van Schoonhoven, Mike Lee, Camay Polarchy, and Frank Devoe.
How can I contact Grace Johnson?
You can use AeroLeads to view verified contact signals for Grace Johnson at Gusto, including work email, phone, and LinkedIn data when available.
What schools did Grace Johnson attend?
Grace Johnson holds Master'S Degree, Ms Business Analytics from University Of Minnesota - Carlson School Of Management.
What skills is Grace Johnson known for?
Grace Johnson is listed with skills including Problem Solving, Leadership, Project Planning, Open Mindedness, Easily Adaptable, Cooperation, Microsoft Powerpoint, and Creative Solutions.
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