Grace Hayward Email & Phone Number

Westbrook, Me, Us

Pawtucket, Rhode Island, United States

Portland, Maine Metropolitan Area

Portland Collection includes:- Portland Harbor Hotel & Harbor Bistro + Terrace- Inn at Diamond Cove & Diamond's Edge Restaurant + Marina- Cambria Portland Downtown Old Port & Alto Terrace Bar + Kitchen

Portland, Maine, United States

Westbrook, Maine, United States

Camden, Maine, United States

• Expand the business: oversee special charters; handle customer complaints; liaise with hotels • Supervise sales employees to their full potential: hire, train, manage ticket sellers and store clerks daily operations; scheduling ticket sellers, store clerks, and boat crew• Oversee office administration and finance: daily accounting; payroll; organize new hire paperwork; manage email communications and off-season phone calls• Maximize store/merchandise sales potential: maintain store stock; manage look and feel of store• Carry out other duties to decrease hourly payroll: weekly hours at store and ticket booth• Assist boat captain in emergency situations

Pawtucket, Ri

Providence, Rhode Island

Camden, Maine

• Sold and reserved seats on the boat by communicating over the phone or with walkers-by on an iPad outside• Responsible for opening and closing the booth and the store, ensuring the money was correct and safe• Aided in administrative duties: training new employees, filing paperwork, promoting the boat using social media

Camden, Maine

• Responsible for opening and closing the store by securing the money and locking the door• Ensuring customer satisfaction by communication with customers about their needs and wants

Mansfield, Massachusetts

• Engage with customers to provide a welcoming and successful shopping experience

Wheaton College

• Communicate and coordinate with 16 peer advisors to keep them informed about upcoming events and projects • Conceived, organized, and implemented events to promote study abroad programs by collaborating with other organizations on campus• Communicated with Global Ed staff on new events in order to make them efficient and effective• Held office hours once a week to allow peer advisors time to share their input and assist in ongoing projects• Established Peer Advising Committees, a Peer Advisor Coordinator Handbook, a Peer Advisor blog, a study abroad alumni storytelling night, a returnees event, and events for the peer advisors

Augusta, Maine

• Communicated with customers to get referral information, update waitlist, and/or answer questions• Responsible for entering referral information into the computer system correctly and being confidential

Rockland, Maine

• Responsible for opening and closing the business, ensuring all doors were locked at the end of the business day• Maintained a personable attitude while interacting with customers and working under pressure

Belfast, Maine

• Served horderves, buffets, and plated dinners while ensuring customer satisfaction• Maintained cleanliness of the venue

Belfast, Maine

• Maintained work flow by restocking and recording inventory, cleaning, making flower arrangements• Ensured future customers and good reviews by engaging with the customers

Bachelor Of Arts (B.A.), Psychology, 3.46

Psychology, Junior

Study abroad for Fall Semester 2016

Psychology, Sophomore

Study abroad for Spring Semester 2016

High School

Activities and Societies: Varsity Soccer, Varsity Lacrosse, Students Offering Service, PALS mentoring