Grace Chow Email & Phone Number

• Organize the Federal Nuclear Expertise (FNE) training program semi-annually for 40 participants – 1 week at LLNL & 1 week at the Nevada National Security Site
• Coordinate, select, & compile data from multiple sources for complex reports & presentations
• Create & manage online storage repositories to include document management & access control
• Represent program management in daily matters to gather, clarify, coordinate, and disseminate information& activities
• Manage complex calendars, determine scheduling priorities, & arrange complex travel & itineraries
• Developed a collaborative SharePoint site used between Headquarters (HQ), LANL, & LLNL

Livermore, California, United States

• Develop & maintain job aids, video simulations, department websites
• Assist in training of 8 regions across the U.S. & corporate office virtually/in-person (travel as needed)
• Analyze user/audience needs & training requirements
• Create & execute training curriculum and course designs to endure all learning objectives are met
• Review & edit deliverables to ensure relevancy and accuracy
• Work effectively with subject matter experts (SME) to learn new software applications, process, or tools

Livermore, California, United States

• Set-up, order, & distribute items with AS400 to ensure just-in-time inventory flow at 57 warehouses
• Review department sales & low/out-of-stock items; investigate & report findings
• Calculate & forecast for new/promotional items; react to sales accordingly – push/pull POs
• Create & distribute vendor contracts; obtain all essential signatures; ensure agreement is in effect
• Communicates with regional/corporate office counterparts, vendors, CDS, depot, & warehouses
• Attend & present at various meetings: department, office-wide (monthly), vendor, & warehouse walks

Fremont, California, United States

• Assist members with purchases to enhance shopping experience
• Promote marketing campaigns, assist with membership counter/member returns, merchandising
• Support staff in various duties around the warehouse

• Manage Engineering Graduate and Extended Studies front desk operations
• Assist in the creation process of the Innovation Design Collaborative
• Assist various staff members with miscellaneous tasks
• Create desk manual for future office assistants
• Establish and document filing methods for extensive paperwork

• Generate schedule for 35 Resident Advisors and 40+ Office Assistants across 4 - 24 hour courtesy desks
• Develop and implement programs based on residential curriculum to educate residents
• Advise and support both residents and staff in academics, personal and professional growth
• Responsible for assigned duty shifts and courtesy desk shifts
• Ensure safety of residents 24/7
• Respond to emergency situations

• Develop & implement programs based on residential curriculum
• Advise & support both residents & staff in academics, personal & professional growth
• Ensure safety of residents 24/7; respond to emergency situations – occasional on-call shifts
• Create community within the residence halls
• Document & file incident reports, cautious of maintaining confidentiality
• Supported residents in educational, social & self-development

Fremont, CA

• Pitch innovative ideas & teach K-8 students various subjects
• Create lesson plans – science & art (2012-2013 academic year)
• Assist head teachers in executing curriculum
• Maintain open communication with students & parents
• Supervise safety of students
• Basic lesson planning

Fremont, CA

• Greet customers upon entering
• Assist customers with purchases and returns
• Manage register and transactions
• Answer phone calls
• Read closing loudspeaker announcements
• Merchandise product

Fremont, CA

• Maintain flow of the restaurant through problem solving
• Greet customers
• Clean facilities
• Answer phone calls
• Organize front podium

Master Of Business Administration - Mba

Business Administration And Management, General

Activities and Societies: Resident Advisor, National Residence Hall Honorary, Spartan Bodybuilding

International Negotiation

Participated in a study abroad program for the Summer of 2017, studying international negotiations. Gained experience communicating and.

High School Diploma

Activities and Societies: MSJ TV: Director of Journalism, Swim Team, Drama Club: Costumes Master