Grace Kuzma, Mba Email & Phone Number

Remote

• Forge relationships with new Enterprise customers and understand their objectives
• Develop a strategy and plan for achieving customer objectives
• Manage the steps of the onboarding process with the customer including but not limited to account configuration, product and best practice training, initial end-user phishing and training campaigns, and other change.
• Coordinate with technical support for technically complex questions
• Monitor customer usage, adoption, and customer health metrics
• Continually work with customers to support ongoing successful adoption of KnowBe4’s products and to drive additional value throughout the lifetime of the subscription term

• Forge relationships with new customers and understand their objectives
• Develop a strategy and plan for achieving customer objectives
• Manage the steps of the onboarding process with the customer including but not limited to account configuration, product and best practice training, initial end-user phishing and training campaigns, and other change.
• Coordinate with technical support for technically complex questions
• Monitor customer usage, adoption, and customer health metrics
• Continually work with customers to support ongoing successful adoption of KnowBe4’s products and to drive additional value throughout the lifetime of the subscription term

Orlando, Florida, United States

· Planed and oversaw projects to ensure they were completed within a timely fashion and within budget· Planned and designated project resources to ensure project deadlines were met· Prepared budgets, monitored progress and kept key stakeholders informed· Optimized and improved processes and the overall approach where necessary· Conducted project reviews.

Orlando, Florida, United States

· Compile and maintain current and accurate data for all providers· Enroll new providers with appropriate payors· Complete provider credentialing and recredentialing (followed up as needed)· Maintain copies of current state licenses, certificates, and any other required credentialing documents for all providers· Supervise the creation and maintenance of.

Maitland, FL

· Plan special events for corporate and clinical staff· Mange social media accounts· Liaison to Florida, Virginia and California offices· Any administrative duties needed and communicating with families and therapists· Composing and preparing correspondence that may be confidential· Preparing financial statements, reports, memos and other documents·.

Orlando, Florida Area

· Assist donors with multiple modes for donation including live auction, silent auction, and direct pledge while maintaining control and privacy of their personal and financial data· Analyze event operations, prepare and implement recommendations for improving operational efficiencies within the events· Manage equipment required for the event, communicate.

Orlando, Florida Area

· Plan and manage fundraising for nonprofit organization events throughout the country. Client organizations range from small groups such as private primary and secondary schools up to large national foundations including United Way, Boys and Girls Clubs, National Pediatric Cancer Foundation, etc.· Serve as the primary contact to manage events from.

Market the first impression of the club and create a positive experience for the fans. Generate new leads through data collection.

Responsible for welcoming and seating customers based on their needs and wants. Handle incoming telephone calls and manage to-go orders from order to delivery and assist servers with table prep and turnover.

Orlando, Florida Area

Assist in management of all social media channels and support the Marketing Manager in developing and executing marketing campaigns, both online and offline. Visit job sites and attend events to collect content for communications and marketing campaigns. Coordinate events for the creation and launch of a new website.

Master Of Business Administration - Mba, 3.7

The OSU Master of Business Administration (MBA) offers a creatively unique culture that mirrors the corporate world’s collaborative.

Bachelor Of Science In Business Administration (B.S.B.A), Marketing

Burnett Honors College, Kappa Alpha Theta

Education record

Activities and Societies: Venice High School Girls Varsity Tennis, Peer Mentoring Club, Rho Kappa National History Honor Society, Florida.