Grace Lemen Email & Phone Number

Moose, Wy, Us

Moose, Wy, Us

Grand Teton National Park

Grand Teton National Park

Grand Teton National Park

Jackson, Wyoming, United States

Grand Teton National Park, Moose, Wy

New Zealand

Take up to 14 guests at a time on multi-day, multi-sport luxury adventure travel trips throughout the South Island of New Zealand. Trips run from 5-14 days. Manage guests, logistics, and meals while providing interpretive information on local flora, fauna, geology, and culture. Work as a team with my co-guide to manage all trip logistics and provide a unique, high-quality product. Adapt to weather, guest abilities, itinerary changes, and any other unforeseen changes/issues while remaining professional in front of guests.

San Juan Islands; Yosemite, Grand Teton, Yellowstone, Glacier, Arches, Canyonlands N.P.

Take up to 18 guests at a time on multi-day, multi-sport luxury adventure travel trips through U.S. National Parks and other public lands. Manage guests, logistics, and meals while providing interpretive information on local flora, fauna, geology, and culture. Work as a team with my co-guide to manage all trip logistics and provide a unique, high-quality product. Adapt to weather, guest abilities, itinerary changes, and any other unforeseen changes/issues while remaining professional in front of guests.

Greater Phoenix Area

Took guests on 2-hour UTV tours while riding an ATV in the Tonto National Forest of Arizona. Practiced the highest safety procedures for myself and guests while on the trail which included being alert to other drivers on the trail, frequent checking on guests, and constant assessment of trail conditions and guest abilities. Set up and break down of daily UTV operation area which included the cleaning of vehicles and all gear, unloading, and loading of all work vehicles, driving large-scale trucks and trailers, checking gas levels, and following all safety procedures. Provide educational interpretation on local flora and fauna, geology, and cultural history. Manage vehicle trouble and accidents in a timely professional manner keeping the guest's safety as first priority.

Carefree, Arizona, United States

Took guests on day hike tours and additional adventure sports. Created outdoor adventure programs with a focus on wellness, education, safety, and reconnection to nature and self. Developed a brand new outdoor wellness program to help guests reconnect with nature. Managed check-in procedures, briefings, transfer of guests, on-trail interpretation, outdoor safety, Leave No Trace practices, and handled guests' issues daily.

Carefree, Arizona, United States

Created the foundation and procedures for the outdoor program department of a wellness retreat start-up. Created the vehicle, safety, program development, gear/supplies, hiring, and onboarding procedures.

Greater Yellowstone Ecosystem

-Guided groups of 3-8 guests on multi-day backcountry adventures into national parks and national forest areas while managing guests, llamas, and trip logistics to create a positive, sustainable, and memorable experience-Coordinated with guests and co-guides meeting times, dietary needs, and medical conditions to create a high-quality outdoor experience-Planned all menus, prepped all gear needed, provided transport, and cooked all meals-Provided educational and safety information to guests to help them connect to the environment and keep safety a number on priority-Managed diverse groups in unfamiliar terrain while adapting quickly to changes-Saddled, packed, and cared for 5-10 llamas in backcountry settings, provided educational and safety information to guests about interacting with the llamas

The Western United States

-Created memorable, sustainable, positive outdoor experiences as a guide for REI's multi-day Signature Camps of Southern Utah (Bryce National Park, Zion National Park, and Grand Staircase Escalante National Monument) and backpacking trips in Yellowstone National Park-Prepped and prepared high quality food for guests by making sure there was enough food for the group and days in the field, following food safe practices, having the correct cooking gear, paying attention to presentation, and adhering to all dietary needs of guests-Provided interpretive, instructional, and safety information for guests while leading day hikes in the area-Served as camp host; was responsible for managing and cleaning entire camp daily and for new incoming trips while assisting guides with trip logistics and group dynamic-Represented a leading brand in the outdoor industry by upholding its mission and values

Jackson, Wyoming

Schaumburg, Il

-Made sales through customer engagement, product knowledge, and strategic communication-Guided customers to products to best suit their needs-Marketed store sales and special promotions to increase revenue-Assisted with closing duties of store-Handled cash and card transactions using POS systems

Grand Teton National Park

-Served as the first point of contact for a visitor center that saw on average 3,500 visitors a day to meet visitors’ needs and answer questions-Produced eight programs using industry-leading interpretive techniques and personal research of topics that received recognition from visitors and supervisors-Coordinated with other departments within Grand Teton National Park and coworkers to ensure continuity in the communication of the National Park Service’s mission, rules, and regulations to visitors-Updated and edited a variety of visitor center SOP’s to increase efficiency and understanding of procedures-Organized and updated visitor center file storage for physical documents and online documents for ease of use and accessibility for staff -Answered park information phone line daily to answer visitor questions using my knowledge of the park and surrounding areas-Created educational and engaging content for park's Facebook and Instagram; monitored page to answer visitor questions and check and edit posts

Grand Teton National Park

-Served as the first point of contact for a visitor center that saw on average 3,500 visitors a day to meet visitors’ needs and answer questions-Produced eight programs using industry-leading interpretive techniques and personal research of topics that received recognition from visitors and supervisors-Coordinated with other departments within Grand Teton National Park and coworkers to ensure continuity in the communication of the National Park Service’s mission, rules, and regulations to visitors-Updated and edited a variety of visitor center SOP’s to increase efficiency and understanding of procedures-Organized and updated visitor center file storage for physical documents and online documents for ease of use and accessibility for staff -Answered park information phone line daily to answer visitor questions using my knowledge of the park and surrounding areas-Created educational and engaging content for park's Facebook and Instagram; monitored page to answer visitor questions and check and edit posts

Grand Teton National Park

-Served as the first point of contact for a visitor center that saw on average 3,500 visitors a day to meet visitors’ needs and answer questions-Produced eight programs using industry-leading interpretive techniques and personal research of topics that received recognition from visitors and supervisors-Coordinated with other departments within Grand Teton National Park and coworkers to ensure continuity in the communication of the National Park Service’s mission, rules, and regulations to visitors-Updated and edited a variety of visitor center SOP’s to increase efficiency and understanding of procedures-Organized and updated visitor center file storage for physical documents and online documents for ease of use and accessibility for staff -Answered park information phone line daily to answer visitor questions using my knowledge of the park and surrounding areas-Created educational and engaging content for park's Facebook and Instagram; monitored page to answer visitor questions and check and edit posts

West Lafayette, In

-Coordinated marketing, public relations, and events for an award-winning restaurant while meeting company-wide and regional specific goals through in-person communication, punctual email correspondence, and daily phone calls -Input sales and marketing data weekly and compared data of previous weeks and years to monitor deal-specific sales, catering sales, and event-related sales-Created and maintained long-lasting partnerships with Purdue Unversity (student groups, faculty, and philanthropies) and Greater Lafayette area organizations -Coordinated and facilitated effective communication with marketing team, supervisors, regional and head marketing directors, front of house staff (cashiers, delivery drivers), and back of house (cooks) to ensure our message and product was aligned with company goals and values

West Lafayette, In

-Coordinated with Marketing, Grants & Greenspace Administrator of the city, graphic designers, print shops, and farmer’s market staff to implement a $25,000 grant through in-person meetings and punctual email correspondence -Met grant requirements by directing production of marketing materials for city bus signs, street signs, mailers, and online website update. -Through effective record keeping, produced detailed budget reports meeting USDA grant formatting requirements to ensure grant was being carried out correctly-Majority of work done on own without guidance or supervision; conserved Marketing, Grants & Greenspace Administrator’s time through effective problem solving and personal initiative

West Lafayette, In

-In addition to school and jobs, as a member of one of the largest professional development organizations at Purdue University, I planned and executed four major events for up to 110 people-Through highly organized, punctual, and detailed email correspondence and internal communication to members was able to increase event visitation by up to 50% at certain events-With little supervision or instruction on position duties, I coordinated with catering, event site managers, DJ’s, and event supply rental companies to carry out events that met Purdue University requirements while operating within a planned budget-Created standard operating procedures for this position still in use today

West Lafayette, In

-Assisted with marketing and promotion operations at all Purdue athletic sporting events by distributing advertising products and assisting with live promotions, advertisements, and events at Purdue sporting events

Madison, In

-Input marketing data, organized office space, and assisted with miscellaneous department tasks