Grace Heffner Email & Phone Number

East Lansing, Michigan, United States

As a Nutritional Coach, I help individuals take charge of their health by understanding their dietary habits and making informed choices. My approach includes: - Assessing clients' lifestyles - Creating personalized plans for healthier eating - Building positive relationships with food - Informing clients about the essentials of understand micro and macro nutrients in their diet and environmental factorsIn my role as a Personal Trainer, I support clients in achieving their physical and mental health goals through: - Strategic goal planning- Personalized approach plans - Fostering self-awareness - Executing well-structured plans for sustainable progress

Lansing, Michigan, United States

Okemos, Michigan, United States

At Jet Fitness I am able to apply my passion of Health and Fitness to help people change their lives, by taking charge of their fitness journey. Involving making assessments, goal planning, creating plans, and scheduling.At Jet Fitness I hold an assistive role, managing members accounts. I also hold responsibility to contact clients, leads, and any inquiries. I assist the trainers with their scheduling and am a supportive contact point in bettering our environment, through positive-reinforcement and constructive feedback.

Okemos, Michigan, United States

- Provided courteous and prompt service to residents and prospects in a low staff and high demand environment.- Attained full responsibility for completion of daily projects, including: performing call backs, responding to emails, checking over files for units in each property, showing units to prospects, handling contract disputes.

East Lansing, Michigan, United States

Student Service’s Representative Supervisor- Facilitated the training and direction of 15+ employees hired as entry level Receptionists, providing adequate instruction that improved the position’s employee retention. - Collaborated with the department’s HR team to establish and enforce policies and processes, implementing optimization methods that improved the function and quality of the department’s daily operations. - Served as an employee point-of-contact, providing primary operational support to address concerns relating to department policies, employee rolls, scheduling, or general inquiries.- Employed and revised procedural & training materials to reflect operational and departmental adjustments. Student Service Representative Level 1- Monitoring data inquiries from 5 different residential halls and management - Effective verbal and written communication skills in serving polite customer service - Screened phone calls, ensuring questions and concerns were addressed or forwarded to respective personnel. - Securely processed incoming and outgoing packages to appropriate handlers- Document actions and irregularities for dormitories with accordance to department policies.- Assisted in residents move in/ out protocols

East Lansing, Michigan, United States

- Responsible in overseeing, and monitoring 15+ children per day- Created activities to stimulate healthy communication and team building skills- Demonstrated appropriate protocols for the children’s safety

Lansing, Michigan Area

Involved in student housing services in Brody Neighborhood on MSU campus.Responsible for:- helping students have an enjoyable experience moving in and out of the dorms- sorting and distributing mail and packages- resolving questions and concerns housing accommodations- mandatory reporting

Lansing, Michigan Area

Bachelor'S Degree, Nutrition Sciences

Activities and Societies: Active Drew Scholar Member and a member of Minority Association of Premedical Students.

Diploma

Activities and Societies: Activities: Business Profession of America and Health Occupational Students of America Societies: National Honor.